Human Resources Business Partner

Who We Are

Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform. We partner with a broad ecosystem of brokers, insurtechs, retailers and digital platforms to build and distribute insurance products at scale.

As a mission-driven company, Wakam is committed to enabling transparent and impactful insurance.

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About the Team

Ready to become a true business partner with real ownership of your scope?

At Wakam, HRBPs do far more than apply policies. They help leaders make better people decisions, support organisational change, develop talent, manage compensation, and build the conditions for teams to perform.

You will join a highly skilled People team of eight professionals, including specialists in People Operations, Employee & Labour Relations, Talent Acquisition, Learning & Development, People Experience, Compensation, and UK People matters.

Reporting to the Head of People & Compensation, you will own an HR perimeter within our 220-employee organisation, primarily supporting France-based teams across Digital, Data and Underwriting. This role offers broad exposure, strong autonomy and the opportunity to influence business outcomes directly.

Your Mission

• As HR Business Partner for Tech, Data and Underwriting, you will partner with leaders and managers to align people priorities with business goals.
• Your role combines strategic HR partnership, manager coaching, talent development, compensation management, employee relations, and organisational support.
• You will help your teams navigate growth, change and evolving skills needs, including the impact of AI on roles and ways of working.

What You’ll Do

Strategic HR Partnership & Manager Support

• You will partner with business leaders on staffing needs, organisational design, workforce planning and broader people priorities.
• Regular manager check-ins will enable you to identify workforce topics early and act as a trusted advisor on complex people matters, including internal mobility, feedback, conflict resolution and team effectiveness.
• You will analyse HR KPIs such as attrition, exit interview insights and employee survey results, turning them into practical actions and clear updates for VPs and business leaders.
• You will also support organisational transformation initiatives, particularly those linked to AI implementation and its impact on skills, roles and operating models.

Talent Management & Development

• You will coach managers on leadership, team management, performance and employee development.
• You will oversee the annual performance review process for your perimeter, support career conversations and internal mobility, and help deploy career management tools such as career ladders and succession planning frameworks.
• Working closely with the L&D Partner, you will collect and prioritise training needs, contribute to management development programmes and help assess their impact through participant feedback.

Compensation & Benefits

• You will lead the annual compensation review process for your scope and support managers in making fair, informed and consistent compensation decisions.
• You will work with the Head of People & Compensation to ensure salary decisions are aligned with Wakam’s compensation principles, business needs and internal equity.

Employee Relations & Legal Compliance

• You will support managers in handling performance and conduct matters, working closely with the Head of People and the Lead Employee & Labour Relations when required.
• You will provide guidance on French employment law and HR compliance requirements, and support the investigation and resolution of workplace concerns or conflicts when applicable.

People Team Collaboration

• You will keep the People team informed of key business changes and support coordinated communication during reorganisations, growth phases and strategic initiatives.
• You will work with People Operations, L&D, Talent Acquisition and Employee Relations colleagues to improve policies, tools and employee processes. You will also share manager feedback and business insights to strengthen Wakam’s People strategy.
• A further part of the role involves identifying relevant AI and automation opportunities that can simplify HR