IT Support Specialist

Il y a 1 jour

Genas, Rhône-Alpes, France TECEZE Temps plein

Role: L1/L2 IT Support Technician

Location: Genas (69740), France

Secondary Location: Mions (69780) – once a week/as required

Contract: Initial 3 months, with possible extension

Working Hours: Monday–Friday, 9:00 AM–5:00 PM



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We are currently hiring for an L1/L2 IT Support Technician for an immediate contract opportunity in Genas, France, with occasional support required at Mions, France.


Start Date: Immediate

Work Mode: Primarily onsite

Key Requirements:

  • Hands-on experience in L1/L2 IT support and end-user computing
  • Strong knowledge of Windows 10/11, desktops, laptops, printers and peripherals
  • Experience with PC imaging, provisioning, deployment and hardware refresh
  • Knowledge of Microsoft Office/Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Word and Excel
  • Experience with ITSM tools, incident and xuezdbg service request management
  • Good understanding of basic network troubleshooting
  • Experience with asset management and device lifecycle activities
  • Fluent/professional French is mandatory
  • Professional working proficiency in English
  • Ability to work independently in an onsite support environment