Data Center Customer Operations Iv

Il y a 7 mois

Courbevoie, France Equinix Temps plein

**Who are we?**

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Data Center Customer Operations IV

**Job Summary**
Troubleshoots and installs advanced circuits, and performs custom installations.

**Responsibilities**
Installations
- Racks and stacks customer equipment
- Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly
- Installs circuits requiring advanced fiber terminations

Queue Management
- Determines work priorities from the Oracle queue and ensures adherence to all commit times

Testing/Troubleshooting
- Troubleshoots switched / multiplexed / media converted circuits; escalates to, and works with networking group, as needed
- Works with customers to troubleshoot issues

Cross Connects
- Installs/tests/modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
- Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)

Documentation/Reporting
- Maintains detailed written records of all work activity

Projects
- Designs and leads cage / infrastructure modification projects

Training
- Completes all assigned training in a timely manner

Customer Management
- Supports customer satisfaction through timely and precise order execution

**Qualifications**
- Proven years of experience preferred
- High School Diploma
- BERT and SONET test equipment

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

**Technicien / Technicienne Datacenter**

**Qui sommes-nous ?**

Equinix est à ce jour la société d'infrastructure numérique la plus importante au monde.

Exploitant plus de _250 datacentres_ à travers le monde, elle fournit des interconnexions à tous les principaux clouds et réseaux.

Notre plateforme mondiale permet aux clients de placer leurs infrastructures là où ils en ont besoin et ainsi de les connecter.

Equinix est une entreprise mondiale en plein développement, comptant à ce jour plus de 20 ans de croissance consécutive.

A travers notre portefeuille innovant de multiples produits et services à haute performance, nous avons créé le plus grand et le plus actif écosystème de près de 10 000 entreprises dans le monde.

Rejoindre notre équipe opérationnelle vous permettra d’être au premier plan de tout ce que nous faisons, en assurant la maintenance de l'infrastructure des installations critiques et ceci au sein d'une équipe soudée qui fournit le meilleur service possible à nos clients dans nos datacentres.

**Ce que nous offrons**

Chez Equinix, nous avons le rôle et la mission de valoriser et de mettre en premier plan les différentes communautés que nous servons, de contribuer à leur sécurité ainsi que de prendre soin de nos équipes. Notre culture **#IamSafeIBelongIMatter** est le reflet de tout ce que nous faisons quotidiennement à travers Equinix.

Chez Equinix, nous pensons que notre culture et nos valeurs sont au cœur de notre succès. Nous savons que notre succès dépend de nos employés, c’est pourquoi nous nous efforçons d'offrir un environnement de travail positif où nous encourageons activement l’évolution, l'apprentissage et le développement de soi.

**Equinix France Recrute un/une Technicien/Technicienne Datacenter pour le site de Courbevoie**

En tant que Technicien/ne Datacenter, votre mission principale sera de donner vie aux contrats signés par les commerciaux avec les clients d’Equinix, au travers de

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