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Housing/residential Life Coordinator
il y a 4 semaines
**Short Term Contract (June to end of September)**
**DEPARTMENT**:Housing / Residential Life
**SUPERVISOR**:Siham Mouahid, Manager of Residential Life or any other supervisor designated by the President
**FUNCTION**: Serves as main point of contact for all students seeking housing through the AUP Housing Office. Serves student needs by providing information, support, and regular communication about issues related to housing.
**MAIN TASKS**
- Ensure processing of new student housing registration via the online checklist, processing new student registrations in CAMS and communicating placement and billing information directly to students.
- Assist manager with tracking of student housing payments, sending reminders to students who have not met payment deadlines and keeping Student Accounting Services up to date on housing debtors.
- Ensure that all students in a roommate share have filled out the AUP Roommate agreement.
- Continually update existing surveys and webforms to reflect changing processes and policies.
- Assist manager with coordination of housing activities for landing day and orientation week.
- Assist Logistics Coordinator with organization of maintenance and cleaning duties, ordering of equipment, preparation of residences before move-ins, walk-throughs, etc
- Assist manager with the preparation, editing, printing and distribution of the student leases
- Send out rooming list to housing partners as well as student advisors for landing day.
- Coordinate with various offices across the University to improve new student yield and on-boarding: specifically, Admissions and Student Accounting Services
- Assist manager in recruiting and training Resident Assistants for AUP Residence Halls, serving as a staff contact for Resident Assistants if/when manager is unavailable
- Monitor maintenance issues raised by students to our various housing providers, ensuring that issues are dealt with in a timely manner.
- Monitor RA-submitted incident reports, signaling any major issues to manager
- Meet with and counsel students who present roommate issues, referring more serious conflicts to the Manager of Residential Life.
- Organize and execute student housing meetings in case of misconduct.
- Assist manager with the roommate placements as needed, including coordination of the roommate placement survey.
- Coordinate independent housing search for returning students and incoming Graduate students: sending regular communications, and scheduling meetings (virtual and/or in person) to arrange student visits of apartments in order for them to find housing.
- Meet and follow up with Graduate and returning Undergraduate students to assist in their independent housing search, and/or to resolve tenancy issues that may arise (unreturned security deposits, unauthorized entrance into occupied apartments, or broken items needing repair, etc...including possible visits to students’ apartments)
- Process new apartment offers, creating them in the housing database.
- Organize photo files and post new photos for apartment offers online.
- Assist manager in gathering data necessary for annual department assessment report.
- Other appropriate tasks as assigned by the supervisor.
- The post holder may additionally be involved in transversal projects the University or Department wish to explore. Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Department.
**QUALIFICATIONS**
- Bachelor’s degree or equivalent
- Bilingual English/French
- Previous experience as a resident advisor in a student dormitory, or as a peer counselor preferred
- Computer literate: previous experience using Microsoft Office required, database fluency a plus.
- High-energy person with a positive outlook
- Cultural sensitivity; experience studying/working in highly diverse environments
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