Field Service Engineer
Il y a 7 mois
**CIRCONTROL** est un pionnier des solutions intelligentes de recharge pour véhicules électriques et de solutions de parking.
Afin de supporter la forte croissance du développement de la mobilité électrique en France, **CIRCONTROL** recherche actuellement un(e) Field Service Engineer pour notre division en France. Si vous êtes passionné(e) à propos de la mobilité électrique et que vous souhaitez embarquer dans une industrie en pleine expansion et avec un avenir assuré, alors ce poste est fait pour vous
**MISSIONS et RESPONSABILITES**:
- Réalisation de diagnostics à distance et ponctuellement d'interventions sur site pour le dépannage de nos produits
- Assurer un support à distance (et ponctuellement sur site) lors des mises en service clients avec l’appui de nos experts techniques du siège.
- Réaliser les échanges standard et l’envoi de pièces détachées
- Support sur nos processus internes, documentations et logiciels fabricants.
- Suivi des actions en cours ou réalisées (logiciel de suivi dédié et CRM), envois et retours pièces détachées (RMA)
- Participation et animation aux sessions de formations dispensées en France et au siège à Barcelone
- Réaliser les reportings et éventuelles remontées d’alertes auprès de la hiérarchie
**BENEFICES et AVANTAGES**:
- Avoir la possibilité d’évoluer au sein de l’entreprise et de créer sa propre équipe de techniciens terrains
- Travailler dans une équipe internationale dynamique au côté d’experts à tous les niveaux
- Rejoindre une société indépendante (non cotée en bourse) avec une stabilité financière solide
- Bénéficier d’une grande marge de manœuvre en étant considéré(e) de la direction
- Continuer à écrire l’histoire de CIRCONTROL en France et à l’international
- Visites régulières au siège de Barcelone pour formations techniques (induction period et formation continue)
- Télétravail partiel possible
- Contrat à Durée Indéterminée (CDI)
- Les vendredis après-midi sont généralement libres à partir de 14h
- Véhicule de service PHEV
- Salaire négociable selon profil et expérience
**PROFIL et COMPETENCES REQUISES**:
- Issu(e) d’une formation technique en électrotechnique ou informatique
- + 2 années d’expériences sur un poste similaire
- Une première expérience dans le domaine de l’électromobilité serait idéale
- Formations P1, P2, P3 et MA1 seraient très appréciées
- Langue française maternelle et une bonne maitrise de l’anglais (l´espagnol serait un plus)
- Bonne maitrise des outils suite Microsoft, CRM, et capacités de reporting
- Avoir un tempérament sociable avec la capacité de prendre des initiatives et être orienté(e) client
- Localisé(e) : Vélizy, 78 - Yvelines, et déplacements ponctuels sur sites client à prévoir
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