Contract and Project Manager France

il y a 3 semaines


Paris, France Ayova Executive Search Temps plein

10 - February - 2017- (Versión española seguida de la versión francesa):_

**Contexto**

Nuestro cliente es el fabricante líder mundial de soluciones de seguridad y protección personal, colectiva, contra incendios, medioambiental e industrial para grandes empresas. Es una empresa familiar de más de 1.000 empleados, con presencia en diferentes mercados, sedes en 25 países y cerca de 1.000 clientes mayoritariamente procediendo del sector industrial, desde su creación hace 50 años.
Ofrece ahora una gran oportunidad de unirse a su equipo con el rol de:
**CONTRACT & PROJECT MANAGER FRANCE**

**Responsabilidades**

Dentro del área de “Business Operations” será responsable de la gestión global de los contratos que se firmen con los clientes como consecuencia de la actividad comercial de la empresa. Realizará el seguimiento de todo el delivery de los servicios desde principio a fin. Estará en continua relación con los clientes asignados (grandes cuentas) liderando operacionalmente el control de los níveles de servicio y de la satisfacción del cliente, aportando valor y velando por la excelencia de la ejecución del contrato.

**Tareas**
- Análisis y puesta en marcha del contrato.
- Planificación de recursos, gestión de stocks, gestión y negociación con los proveedores.
- Seguimiento de toda la actividad en cliente con la implantación y control de los Níveles de Servicio (SLA).
- Análisis de datos, Kpi's, reporting para la toma de decisiones a nível comercial.
- Gestión de los riesgos, reclamaciones, incidencias y propuestas de mejora continua.

**Requisitos**
- Formación Universitaria en áreas de gestión o de ingeniería.
- Imprescindible nível muy alto Francés (mínimo C1), diariamente tratará con interlocutores francófonos.
- Necesario nível medio de Español.
- Al menos 5 años de experiência laboral, y mínimo un año de experiência en posiciones de relación con grandes clientes.
- Muy valorable experiência en consultoría, con conocimientos adquiridos en metodologías y herramientas de gestión de proyectos (ITIL, PMP ).
- Muy valorable experiência en entorno industrial / automoción.
- Valorable experiência trabajando con SAP.
- Ilusión, ganas de desarrollo y versatilidad.

**Condiciones**

Nuestro cliente ofrece un programa de desarrollo único para desempeñar este rol en su organización. Durante un año trabajará con su equipo en el Sur de España aprendiendo las mejores prácticas en gestión de clientes industriales, y tendrá la oportunidad de conocer en profundidad la cultura y el capital humano de nuestro cliente.

Tras un año la posición se consolidará en París, donde podrá continuar con su carrera profesional como un perfil Senior en su materia, adquiriendo nuevas responsabilidades, autonomía y liderando un pequeño equipo.

**Contacto**

Para más información, contactar con:
Dori Moreno
Ayova Executive Search - Alcalá, 149 - 28009 Madrid - 902 044 202**Contexte**

Notre client est une entreprise multinationale et familiale espagnole, premier fabricant mondial de solutions de sécurité et de protection collective et personnelle, incendie, environnementale et industrielle pour les grandes entreprises. Regroupant plus de 1.000 employés, opérant dans différents marchés et disposant de bureaux dans 25 pays, cette entreprise a développé un portefeuille de plus de 1.000 clients procédant principalement de secteurs industriels depuis sa création, il y a 50 ans.

Elle propose actuellement une excellente opportunité de vous joindre à son équipe dans le rôle de:
**CONTRAT & PROJECT MANAGER FRANCE**

**Responsabilités**

Au sein de la Direction "Business Operations" vous serez responsable de la gestion globale des contrats signés avec les clients (grands comptes) par les équipes commerciales. Vous suivrez la bonne éxécution de toutes les prestations de services, du début à la fin. Vous serez en relation continue avec les clients: contrôlant les SLAs que vous aurez défini et implémenté avec ces derniers, vous assurant de leur satisfaction, et recherchant en permanence l'excellence et l'apport de valeur ajoutée.

**Fonctions**
- Analyse, cadrage et mise en œuvre du contrat.
- Planification des ressources, gestion des stocks, gestion des achats et négociation avec les fournisseurs.
- Suivi de l'activité chez le client des niveaux de service associés (SLA).
- Analyse des données, mise en place de KPI, et reporting visant à aider à la prise de décision au niveau commercial.
- Gestion des risques, réclamations, incidents, et propositions d'amélioration continue.

**Profil**
- Formation universitaire ou Grande Ecole dans les domaines de la gestion ou de l'ingéniérie.
- Français très haut niveau (C1 minimum), vos clients seront tous français.
- Niveau moyen d'espagnol requis.
- Au moins 5 ans d'expérience totale, dont au moins 1 an d'expérience dans des rôles impliquant d'être au contact de grands comptes.
- Expérience


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