Area Hospitality Manager South of France
il y a 4 semaines
As a Area Hospitality Manager at Les Bateaux Belmond, A Belmond boat, you are organizing and overseeing the daily operations of our boats located in the South of France.
In this role, you’re a proud custodian of the infrastructure and equipment that enables our team to deliver a luxury experience and provide optimal service. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.
**Primary Responsibilities Include**:
- Organizing and overseeing all activities to ensure a seamless and exceptional customer experience
- Visiting the boats weekly to maintain high-quality standards throughout your area.
- Guide and support our team, empowering them to reach their full potential.
- Ensure supplies and equipment are adequate in quantity and quality
This position needs to work during weekends.
**Requirements**:
**What You Bring**:
- Excellent customer service skills; ability to greet guests, handle inquiries, and provide assistance in a courteous and efficient manner
- An eye for detail to ensure the boats are properly cleaned, supplies are replenished, and any maintenance issues are reported
- Hospitality experience mandatory, preferably in a luxury environment.
- Fluency in English and in French, both written and verbal, is essential.
**Benefits**:
**What We Offer**:
At Les Bateaux Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- CDI contract
- Medical Health Insurance Coverage
- Complimentary and preferred rate experiences at our iconic destinations
- Learning & development activities
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
About Us
**Trains & Cruises**: Les Bateaux Belmond
A fleet of seven luxurious barges - or floating villas - make up Les Bateaux Belmond. Cruising along the sun-dappled waterways of France, they offer slow travel at its finest. Each elegant boat has been designed with thoughtful details that connect to the locale. Guests enjoy the services of a private crew, dedicated guide, personal chef and a whole host of exclusive experiences, including wine tastings and château visits. Aboard Coquelicot - the newest vessel in the fleet - Belmond’s partnership with Champagne Maison Ruinart means guests enjoy a behind-the-scenes tour of the vineyards and an exclusive lunch on board, prepared by Ruinart’s chef. Private charters can be tailored to guests’ personal preferences.
With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.”
The Belmond & LVMH Family
Les Bateaux Belmond is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
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