Store Manager, Paris
Il y a 2 mois
About Fisker Inc.
California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles. To learn more, visit
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- Role Overview
**Responsibilities**:
- Provide leadership, direction and coaching all members of the experience center team to ensure an outstanding and seamless experience for customers.-
- Assist with hiring and onboarding of Owner Advisors-
- Plan and coordinate shift schedules for Owner Advisors-
- Be a brand advocate; provide information to prospective customers about the Fisker brand, product, service and charging along with other aspects of Fisker ownership.-
- Ensure operational procedures are adhered to.-
- Answer customer enquiries as they arise.-
- Support vehicle test-drives and monitor and ensure vehicles are properly prepared for test-drive purposes.-
- Work proactively to identify technical, operational and organization issues and seek partnerships for prompt resolution.-
- Driving business through customer engagement, brand education and lead generation-
- Executing a best-in-class vehicle delivery experience-
- Setting criteria and evaluating staff using performance-based metricsBasic Qualifications / Knowledge / Experience- Bachelor’s degree in Business Administration or similar field-
- Minimum of 3 years of experience working in a retail environment in a managerial role-
- Experience recruiting, hiring and retaining a team along with shift planning.-
- Strong leadership and customer management abilities-
- Customer service-oriented with in-depth knowledge of basic business management processes-
- Excellent communication and interpersonal skills-
- Fluent in French and EnglishPreferred Attributes/ Competencies- Drive for Results: Drive for high performance, takes responsibility and works towards planning targets, overcoming obstacles, setbacks, and uncertainty.-
- Business Acumen: Contribute to the company strategy and aligns the strategic priorities of own area with the direction and strategic priorities of the broader organization.-
- Customer Centricity: Anticipates evolving customer needs and how to address them, doing the right thing in the right way.-
- Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.-
- Analytical Thinking: Gather relevant information, identify key issues, compare data from various sources; draw appropriate conclusions to arrive at appropriate solutions.-
- Teamwork & Collaboration: Facilitates Collaboration, actively engaging and to make joint decision and share best practices.-
- Displays Global Perspective: Conveys an understanding of the organization's global market position, opportunities, capabilities, and competitive threats and takes cultural issues and geographic differences into account when making plans and decisions.Additional Requirements- Must be willing to travel both domestically, as well as internationally, as required.
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