Unit4 ERP Administrator

Il y a 7 mois

Paris, France American University of Paris Temps plein

**DEPARTMENT**: Finance and Administration

**CATEGORY**: C1

**SUPERVISOR**: Executive Vice President for Finance and Administration or any other supervisor designated by the President

**DUTIES AND RESPONSIBILITIES**:

- Analyze, understand, and support our SaaS Unit4 ERP system.
- Seek continuous improvement by recommending new and revised Business Processes and Procedures in collaboration with the business functional teams.
- Proactively identify and resolve potential problems to prevent them from occurring and improve the overall customer experience.
- Ensure support incidents, problems, and changes are managed and progressed in liaison with the Unit4 support teams.
- Providing technical support and training to end-users as needed.
- Assist in the creation of reports and dashboards in Unit4 ERP.
- Define documentation standards for business systems and assist functional teams to document their processes and procedures.
- Ensure good knowledge management, configuration management is being implemented across the functional teams.
- Assist our functional teams for review and quality assurance activities for Unit4 ERP changes.
- Work with the IT team to integrate the Unit4 ERP system with other University systems.
- Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Department.

**REQUIREMENTS**:

- Program or Certification in IT related field, preference for systems and network administrator (Bac+2/3 min)
- Minimum 4/5 years professional experience in ERP Tools (Oracle, SAP, Unit 4 (ex Agresso)
- Understanding of accounting principles, financial, HR and Procurement operations.
- Proficiency in administering Unit4 ERP or other similar ERP system.
- Ability to effectively communicate with stakeholders, collect needs and help defining solutions.
- Analytical and problem-solving skills.
- Troubleshooting queries and monitoring system health.
- Strong communication and organizational skills.
- Ability to work proficiently in French and in English

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