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Network Team Leader
il y a 1 semaine
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Logistics Team Leader
il y a 3 semaines
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Production Team Leader
il y a 4 semaines
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Team Leader
Il y a 3 mois
Descriptif du poste
Nous recherchons notre futur Team Leader d’une équipe de techniciens de support client. Si tu aimes les relations clients et que travailler en équipe pour offrir un service client de qualité ne te fais pas peur, ce poste est fait pour toi
Tes missions, si tu les acceptes:
Être le leader de la dream team des techniciens de support client.
Assurer que les problèmes des clients sont résolus efficacement et rapidement.
Encadrer les membres de l'équipe pour qu'ils atteignent leur plein potentiel.
Gérer les performances de l'équipe et trouver des moyens de les améliorer.
Repérer les tendances des problèmes clients et proposer des solutions pour améliorer la satisfaction clientèle.
Collaborer avec les autres équipe support pour aligner les objectifs et coordonner les efforts.
Communiquer de manière efficace avec les clients et les membres de l'équipe pour garantir une bonne compréhension des besoins et des attentes.
En intégrant Dynamips, vous pourrez:
Travailler sur des technologies de pointe (VMware, réseaux LAN/WAN, suite collaborative Microsoft )
Evoluer techniquement grâce à nos certifications, formations partenaires
Intégrer une équipe dynamique et soudée
Alors, si vous êtes motivé, n’hésitez plus
Profil recherché
Ce poste est fait pour toi si tu as:
Une expérience de de minimum 2 ans dans un rôle équivalent.
Une connaissance technique de l'environnement Microsoft, des solutions de sécurité, des infrastructures...
Aptitude à communiquer de manière efficace avec les clients et les membres de l'équipe.
Capacité à gérer efficacement plusieurs tâches et à respecter les délais.
Forte capacité à résoudre les problèmes et à prendre des décisions.
Si tu te reconnais dans ce profil et que tu es prêt à relever un nouveau défi, n'attends plus et postule dès maintenant Nous avons hâte de faire ta connaissance
Compétences
VLAN
VMWare
- LANGUES- SAVOIR-ÊTRE- Capacité à prendre des décisions- Capacité à résoudre des problèmes**Voir plus**
- SAVOIR-FAIREAccompagnement du client
Centre d'appels
**Voir plus**
Entreprise
En tant que Gold Partner Microsoft et Expert Cyber, Dynamips propose son expertise en services IT et solutions cloud pour les TPE, PME et Collectivités Locales du Grand Ouest.
Notre mission ?
Faciliter l’intégration des nouvelles technologies pour nos clients.
Notre secret ?
Un engagement fort envers notre territoire et nos équipes
Notre petit + ?
Une démarche RSE poussée
Autres offres de l'entreprise
Salaire
A négocier
Prise de poste
Dès que possible
Expérience
Tous niveaux d'expérience acceptés
Métier
Chef de projet informatique
Statut du poste
Cadre du secteur privé
Zone de déplacement
Pas de déplacement
Secteur d’activité du poste
PROGRAMMATION INFORMATIQUE