Process Support Engineer

Il y a 5 mois

Grenoble, France Applied Materials Temps plein

Based in Grenoble, France

**Applied Materials **, an American multinational company with headquarters in Santa Clara, is a leading provider of innovative semiconductor, display and solar-photovoltaic processing equipment’s.

Our daily actions are oriented towards customer support from the sale of the equipment, the implementation of the process and the maintenance service to ensure maximum productivity of the installed equipment.

Applied Materials is driven by key values of commitment, trust and respect in order to meet the technical expectations of our customers and make tomorrow's technologies possible.

In order to support our long-term development and to meet customers’ business needs, we are looking for talents to join our team.

Within our Sales and Process department, we are opening a **Process Support Engineer **position to support our Metrology products - Position will be focused on our customers in the Grenoble area.

**Main tasks and responsibilities**:

- You manage customer engagement: early collaboration with R&D team to position and evaluate our new products.
- You will be responsible of the process qualification of equipment after installation, optimization of their performances and cost of ownership.
- You understand customer technology evolution and align with Applied Materials Product Groups on technical solution development.
- You interact closely with Sales to propose and implement technical solutions to customer.
- You will support Service Teams in troubleshooting of process deviation, and by providing guidance and training on process qualifications.
- You follow policies to protect customer and company Intelligence Property.
- You adhere to the security policy and quality standards of Applied Materials and its customers.

**Profile**:

- Experience of semiconductor industry on advance metrology or eventually production equipment,
- Knowledge of semiconductor integration.
- University degree (Master's Degree or PhD) ideally with professional experience in a technical discipline like advanced metrology, physics, material science, etc.
- Fluent in English.
- You build and maintain customer satisfaction through clear, consistent communication and responsiveness.
- You work within a team in a culturally diverse organization.
- You are willing to travel to other customer sites or Business Unit (~20% of the time, depending on business needs).

**We offer**:

- Cadre au forfait position
- Our compensation package is composed as follows:

- Base salary over 13 months
- Car allowance of 500€/month
- Performance bonus targeted at 10% of the base salary
- Lunch vouchers
- Possibility to participate in our Employee Stock Purchase Program
- Mutual (family contract) and life insurance
- Free access to a gym
- Relocation and house seeking supports

**Qualifications**:
**Education**:Bachelor's Degree

**Skills**:
**Certifications**:
**Languages**:
**Years of Experience**:4 - 7 Years

**Work Experience**:
**Additional Information**:
**Travel**:Yes, 25% of the Time

**Relocation Eligible**:Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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