Global Program Manager
il y a 3 semaines
**Aim Of The Role**
We are seeking a highly organized and detail-oriented individual to join our team as a Global Program Manager, Localization.
In this role, you will be responsible for overseeing and coordinating multiple projects and initiatives, working closely with cross-functional teams to ensure that projects are delivered on time and within budget.
**What You Will Do**
- Engage with customers to understand customers’ business localization needs and challenges: lead their teams to execute on defined solutions across all service offerings
- Recognize customer needs and proactively focus on fulfilling these needs through innovative thinking and collaboration with internal technical, production, quality, Community, and management teams.
- Manage margin and other KPIs on assigned localization program(s) in line with corporate performance and profitability goals.
- Work with operations leadership, Lionbridge’s Sales team and offshore teams to ensure customer satisfaction and implement continual process improvement, measurement/benchmarking, and automation across all lines of service delivery
- Manage localization program workflows including financial processes, technical solutions and headcount planning
**To Be Successful You Will Have**
- Minimum 5+ years of localization experience in program management, finance or marketing.
- Strong oral and written communication skills, including slide concept creation, requirements documents and presentation-building
- Experience with Luxury brand customers an advantage
- Adaptability, flexibility, and the ability to deal with ambiguity and juggle multiple assignments and deadlines associated with working in a fast-paced and changing environment.
- Fluency in English is required. Fluency in French and additional languages would be an advantage.
**In Return, You Can Expect**
- Contract of employment with employee benefits package according to your location, including day off on your birthday and day off for volunteering work.
- Exposure to various technology stacks, and opportunity to cooperate with one of the biggest tech companies in the world.
- Access to Lionbridge's Employee Wellness Platform.
- Access to both internal and external training platforms.
**About Lionbridge
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