Customer Success Manager
il y a 4 semaines
**Customer Success Manager H/F en Stage**:
**Référence**:
**Domaine**:Bachelor Management du Sport**:
**Type de poste**: Customer Success Manager**:
**Type de contrat**:Stage**:
**Secteur**:Sport**:
**Localisation**:Annecy****:
2021-11-10
WIN Sport School Annecy recherche, pour une entreprise partenaire, un **Customer Success Manager H/F** en stage. Vous préparez un Bachelor Management du Sport.
**Missions**:
- Résoudre les problèmes des clients en leur apportant une réponse adaptée
- Intervenir en cas de litige dans la gestion des colis de client à client
- Veiller au maintien de la bonne notation de l’app par les clients
- Participer à l’élaboration et à l’optimisation des outils du service clients
- Apporter des idées d’amélioration continue pour augmenter la satisfaction client
**Profil**:
- Sens du service client
- Capacité à travailler en mode agile en équipe
- Autonomie, rigueur, sens du détail
- Elocution et orthographe irréprochable
- Français natif & anglais courant
- Intérêt pour les sports outdoor et l’écologie
**Modalités**:
- Contrat : stage 4 à 6 mois
- Début : dès que possible
- Rémunération : selon profil
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