Sales Engineer

Il y a 2 mois

Metz, France Vivoka; spécialisée dans l'intelligence artificielle et la reconnaissance vocale Temps plein

**About Vivoka**

Vivoka is a cutting-edge technology company that specializes in developing innovative solutions for voice interaction across various industries. We are dedicated to empowering businesses and individuals to create seamless voice experiences that enhance user efficiency and drive productivity. With a team of 30 talented individuals and a passion for pushing boundaries, we are poised to disrupt the voice technology landscape.

**Your Mission**

As a PreSales Engineer, you will play a pivotal role in both pre-sales and post-sales activities, ensuring successful project implementation and customer satisfaction. You will collaborate closely with Account Executives (AEs), customers, and internal teams to deliver tailored solutions and support the growth of the business.

**Your Responsibilities**

Pre-Sales & Customer Assistance:

- Conduct remote or in-person meetings with prospective customers and accompany AEs on customer visits.
- Perform thorough project qualification, going beyond AE's scope to understand project requirements, scope, deployment ramp-up, and phasing.
- Prepare customised demonstrations for key accounts, employing their business vocabulary and tailored presentations.
- Ensure correct delivery of solutions, overseeing contract evaluation, setup, and final delivery to customers.
- Provide technical support, answer technical questions, and be the technical focal point for prospect customers during the pre-sale phase.
- Provide insights to the Product Team and Management based on market and customer feedback, identifying areas for automation and improvement.
- Independently implement quick wins using off-the-shelf tools to enhance customer delivery.
- Document use cases and design new samples to accelerate the sales cycle, testing, and adoption of solutions.

Solutions:

- Continuously evaluate competitive solutions to inform product development and equip yourself with the knowledge to address objections during customer meetings.
- Enhance battle cards and sales enablement materials together with the Marketing department.

**Your Skills**
- Previous experience in a similar pre-sales role.
- Excellent communication and presentation skills, with the ability to engage effectively with customers at all levels.
- Technical proficiency, preferably with experience in C++/Java development or relevant languages.
- Strong analytical and problem-solving abilities.
- Ability to work autonomously and take ownership of projects.
- Curiosity, adaptability, and a passion for keeping up with market trends and emerging technologies.
- Fluency in French and English (both written and spoken).
- Strong organizational and time management skills.

**Benefits**
- Join a dynamic and innovative team where you can quickly take on responsibilities and make an impact on core business processes.
- Work in a diverse technical environment, with opportunities to explore embedded development, AI, NLP, machine learning, and more.
- Engage in spontaneous events and quarterly meet-ups to foster collaboration and maintain an exciting work atmosphere.

**The Offer**

In return for your exceptional skills and contributions, we offer:

- **Joining a High-Impact Team**:You will be part of a collaborative team of Marketeers and Sales Executives, working together to deliver outstanding technical solutions and drive customer success.
- **Professional Growth and Development**:We value your growth and provide opportunities for continuous learning and skill development. You will have the chance to expand your technical expertise and stay at the forefront of voice technology advancements.
- **Opportunity to Drive Impact**: As a PreSales Engineer, you will have the autonomy to make a significant impact on customer projects, ensuring successful delivery and customer satisfaction. Your contributions will directly contribute to Vivoka's growth and reputation in the voice technology market.
- **Relocation Assistance**:If you are open to relocating to our headquarters in Metz, France, we provide relocation assistance to help you seamlessly transition to this environmentally friendly city. Join our international team and enjoy the vibrant culture and strategic location near the borders of France, Luxembourg, and Germany.
- **Hybrid Work Arrangement**: We understand the importance of flexibility and offer a hybrid work arrangement, allowing you to work remotely when suitable while also having opportunities to collaborate with the team in-person at our office.
- **Competitive Compensation Package**: Your salary will be determined based on your experience, and we offer a competitive base salary along with a performance-based bonus structure. We value your contributions and provide fair compensation for your expertise and impact.

**Job Types**: Full-time, Permanent

**Experience**:

- sales: 2 years (required)

**Language**:

- English (required)

Work Location: In person

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