Presales Engineer

Imaginez un monde où vous avez un assistant personnel adapté qui peut vous répondre Imagine a world where human-machine interactions are effortlessly enabled through voice alone. No setup required, no internet connection needed, and no smartphone necessary. All you need is the power of your voice and a simple source of electricity. Sounds like something that already exists? Think again. You've got it now? If so, you think like the kind of person we're looking for. Let's continue.

Vivoka, the leading voice interaction development platform, is at the forefront of this groundbreaking transformation. We invite you to join us as our PreSales Engineer and help shape the future of voice technology. Your role as a PreSales Engineer will be pivotal in providing technical expertise, driving customer success, and revolutionizing the way we interact with machines through voice.

You will be part of a dynamic team dedicated to delivering seamless voice experiences and empowering businesses and individuals to leverage the power of voice interaction. Collaborating with cross-functional teams, you will contribute to the growth and success of Vivoka, positioning us as leaders in the voice technology market.

At Vivoka, we believe in propelling our talents to new heights. We offer a competitive salary, a vibrant work environment, and a world of opportunities for personal and professional growth.

If you're ready to embrace the extraordinary and reshape the way we interact with technology through voice, then join us at Vivoka. Together, we will revolutionize the world through the power of voice.

**Your mission**

As a PreSales Engineer, you will play a pivotal role in both pre-sales and post-sales activities, ensuring successful project implementation and customer satisfaction. You will collaborate closely with Account Executives (AEs), customers, and internal teams to deliver tailored solutions and support the growth of the business.

**Key Responsibilities**

Pre-Sales & Customer Assistance:

- Conduct remote or in-person meetings with prospective customers and accompany AEs on customer visits.
- Perform thorough project qualification, going beyond AE's scope to understand project requirements, scope, deployment ramp-up, and phasing.
- Prepare customised demonstrations for key accounts, employing their business vocabulary and tailored presentations.
- Ensure correct delivery of solutions, overseeing contract evaluation, setup, and final delivery to customers.
- Provide technical support, answer technical questions, and be the technical focal point for prospect customers during the pre-sale phase.
- Provide insights to the Product Team and Management based on market and customer feedback, identifying areas for automation and improvement.
- Independently implement quick wins using off-the-shelf tools to enhance customer delivery.
- Document use cases and design new samples to accelerate the sales cycle, testing, and adoption of solutions.

Solutions:

- Continuously evaluate competitive solutions to inform product development and equip yourself with the knowledge to address objections during customer meetings.
- Enhance battle cards and sales enablement materials together with the Marketing department.

**Skills and Qualifications**
- Previous experience in a similar pre-sales role.
- Excellent communication and presentation skills, with the ability to engage effectively with customers at all levels.
- Technical proficiency, preferably with experience in C++/Java development or relevant languages.
- Strong analytical and problem-solving abilities.
- Ability to work autonomously and take ownership of projects.
- Curiosity, adaptability, and a passion for keeping up with market trends and emerging technologies.
- Fluency in French and English (both written and spoken).
- Strong organizational and time management skills.

**Benefits**
- Join a dynamic and innovative team where you can quickly take on responsibilities and make an impact on core business processes.
- Work in a diverse technical environment, with opportunities to explore embedded development, AI, NLP, machine learning, and more.
- Engage in spontaneous events and quarterly meet-ups to foster collaboration and maintain an exciting work atmosphere.

Type d'emploi : CDI

Avantages:

- Titre-restaurant

Exigences linguistiques flexibles:

- Français non requis

Programmation:

- Du lundi au vendredi

Lieu du poste : In person