Application Specialist Product Implementation

il y a 2 semaines

Le PontdeClaix, France BD Temps plein

**Job Description Summary**:
**Be part of something bigger**

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 72,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

**About the role**

We have a fantastic opportunity as an Application Specialist/Implementation Specialist This is a field based role covering France and Switzerland and will be working in the MMS (Medication Management Solutions) business unit.

We offer a competitive salary + car + benefits

Application Specialist is a figure involved in the process of implementation of products and services, who interacts with customers frequently and act in an independent manner with a good knowledge of products, technologies and process on Application plan assigned.

**Main responsibilities will include**:

- _ Demonstrates knowledge of hospital pharmacy/clinical workflow processes, medication management processes_
- _ Conduct customer training on the use of BD products/solutions_
- _ Formulary build, clinical device configuration, user account role design, assist with interface validation (ADT, CPOE, Replenishment)_
- _ Handles multiple projects simultaneously, prioritizes tasks based on organizational need and judgment, and handles working independently in remote office situations productively_
- _ Demonstrates problem solving, troubleshooting and system consultation as it relates to pharmacy workflow and best practice considerations and health system standardization_
- _ Demonstrates a working understanding of products, related technologies (hardware and software) and the Application process_
- _ Independently executes assigned deliverables from the Application plan as performing all the necessary meetings with the customer, both on-site and remotely_
- _ Works with the Project Management Office in coordinating and performing all the project phases including software installation and customers training_
- _ Optimally communicates technical knowledge and validates understanding of others_
- _ Demonstrates attention to detail when compiling and reporting information; reviews work to ensure that information aligns with quality standards_
- _ Builds awareness of the change process and related tools and recognizes the impact that change has on peers and self_
- _ Communicates effectively with customers; listens to customers' needs and takes actions to meet them_

**About you**
- **_ Competency in HIS/PIS systems and pharmacy and nursing workflow_**:

- **_ Product training experience _**_preferred_
- **_ Implementation experience_**_ is a plus_
- **_ Technical/IT background_**:

- **_ Technical Project Documentation_**:

- **_ Ability to work independently_**_ as well as an _**_effective team player_**_ with strong desire to deliver results_
- _ Ability to effectively_**_ manage multiple tasks at a time, prioritize as necessary _**_so that all clients receive the highest level of customer service. Must have _**_clear, concise written and verbal communication skills_**:

- _ Willingness to _**_Travel up to 80% in the assigned Region and sometimes as Support within Central Europe_**:

- _ Driving License_
- **_ Fluency in French and English,_**_ other languages are a plus_

**Why join us?**

A professional challenge in a highly motivated team, a global environment and with long-term perspectives. A familiar working atmosphere in an innovative environment where your opinion matters. Diversity characterizes our corporate culture and we are convinced that it makes us a stronger team. We value each person as an individual with their abilities and needs. In this sense, we welcome applicants who wish to work part-time, people with severe disabilities and applicants of any gender.

**Primary Work Location**: FRA Le Pont-de-Claix Cedex

**Additional Locations**:
**Work Shift**:

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