Omnichannel Process Specialist

**Job Description Summary**: As a Process Specialist Omnichannel, you will have a meaningful role in enabling omnichannel campaign excellence through streamlined processes. You will support the business and campaign operations to ensure flawless execution and delivery. This is an outstanding opportunity to be part of an ambitious team that values innovation and efficiency.

**We are the makers of possible**

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

**Why Join Us?**

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us

**Main responsibilities**:

- Focus on MarCom CoE business processes, acting as the main expert and point of contact for end-to-end campaign execution processes.
- Document processes, workflows, and standard operating procedures to ensure consistency across MarCom CoE teams and collaborators.
- Collaborate with the Tech & Process Manager to analyze and optimize existing campaign processes, identifying inefficiencies and potential improvements.
- Act as the main point of contact for MarCom teams, bringing together standard methodologies and promoting clear understanding of established processes.
- Lead process training activities, including planning and conducting workshops in alignment with the Campaign Operationalization Manager.
- Promote and explore new technologies and automation solutions to enhance business impact and streamline processes.

**Preferred profile**
- Degree in digital marketing or related field.
- Over 3 years of experience in omnichannel campaign execution and delivery.
- More than 3 years of experience with process management methodologies (Lean, Six Sigma, Agile, etc.).
- Proven project management skills.
- Extensive knowledge of omnichannel marketing.
- Mastery in omnichannel campaign process analysis and improvement methodologies.
- Proficient in English.
- Ability to work independently, managing projects and reports for different collaborators.
- Strong organizational skills to balance multiple tasks simultaneously.
- Deep understanding of MarCom CoE omnichannel marketing technologies.
- Ability to integrate new technologies, such as AI and machine learning, into campaign processes.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

**Required Skills**:
Optional Skills


**Primary Work Location**: FRA Grenoble

**Additional Locations**: GBR Winnersh - Eskdale Road, POL Wroclaw - Legnicka

**Work Shift**: