Technical Factory Manager

Il y a 7 mois

Marseille, France Skeepers Temps plein

Skeepers is the European leader in shopper engagement solutions.

We provide a fully integrated one-stop-shop UGC suite for brands to bond with consumers, amplify reach, boost engagement, drive sales and customer retention. More than 8,000 clients across the globe use our AI-based solutions to generate millions of dollars in additional sales annually. Our commitment to provide brands and consumers with trusted, authentic experiences and technology innovation has made us the UGC solution of choice for some of the world’s biggest and leading brands.

To support our growth ambition and the teams across multiple geographies, we are looking for new talent ready to make a difference.

**Your Responsibilities**:
As Technical Factory Manager, you'll be working with a cross functional teams on different topics:

- Managing a team of technical staff: back dev, front dev, solution architect, web designer, etc., supporting customer projects (BUILD, RUN) with Project Managers OR Consultants on all Skeepers solutions.
- Monitoring the quality of technical deliverables, compliance with deadlines and budgets, and customer satisfaction
- You'll be responsible for managing and developing the skills of technical consultants
- Ensuring team cohesion and motivation, and maintains a high level of technical expertise in the technologies used by our customers
- Listening to market needs, monitoring technical and technological trends
- Participation in pre-sales: feasibility analysis and costing of projects
- Monitoring functional support for customers
- Cross-team collaboration with Skeepers
- Documentation
- Review and improvement of internal processes and tools
- Supporting internal Care, product and R&D teams in the continuous improvement of processes and tools, the development/release of new products and all aspects of Skeepers transformation and development.
- Participating in internal meetings: feasibility analysis, proposing technical/functional solutions, producing presentations/use cases, etc.
- Helping to train in-house staff

**Requirements**:

- Technical skills: front-end development, web design, API/flow management, data transfer, etc.
- Defining project specifications and ensuring the technical and functional monitoring of customer tasks/projects in collaboration with the Professional Services and Client Services Managers
- Advising on best practice and solutions adapted to the needs of the project
- Participating in technical workshops
- Taking part in resolving incidents and development requests
- Contributing to the continuous improvement of the processes, tools and methods of the Client Services and Professional Services teams
- Conducting technical meetings independently and planning
- Experience in Management is a must
- Ability to coach, train and help your team
- English is a must

**Benefits**
- A team passionate about its work and very efficient in its areas of expertise, allowing you to quickly develop your skills.
- The opportunity to play a strategic role within a dynamic structure in an innovative and competitive market.

The possibility of hybrid working from home or the office depending on your work/life balance.
- Restaurant tickets with the Swile card
- A perspective of internal development thanks to the structuring of the group on a national and international scale.
- The opportunity to be part of a group that develops the entrepreneurial spirit: let your creativity and your desires do the talking

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