Capacity Control
Il y a 6 mois
Company Description
Orient Express
Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion.
Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way; Orient Express Silenseas - the world’s largest sailing ship; and hotels coming to Rome and Venice.
Progressively shaping the future of luxury hospitality, Orient Express is focusing on employee journey and growth.
**Job Description**:
Reporting Line
The Capacity Control - Revenue Manager reports directly to the VP Capacity Control - Revenue Manager at Orient Express Trains & Cruises.
Location
Paris.
Mission
Implementing the pricing and distribution strategy, in accordance with the brand's recommendations and specific requirements for trains; and driving business performance as the company is set to open sales.
Role and responsibilities
- Using a range of data sources; report on daily, weekly, and monthly performance to the commercial team, senior management but also external stakeholders.
- Assessing strategies to ensure changing market demand, or any supply constraint is reflected. Communicate business trends and recommendations to management.
- Develop and implement a pricing and distribution strategy daily, in accordance with the brand's recommendations and specific requirements for trains.
- Optimizing pricing strategies through the definition and management of all rates, rate levels, terms and conditions, and other tactics to reflect demand and other market conditions.
- Working with Sales and Reservations Teams to encourage strategic selection of the right pieces of business.
- Ensuring Inventory and Revenue Management systems are configured and updated regularly to continuously deliver an accurate demand forecast.
- Be involved in cross-departmental data initiatives and any projects related to revenue growth
- Owning reservation and competition data: accountable for data quality and efficient usage.
**Qualifications**:
Knowledge and experiences
- Bachelor's degree (and preferably a Master’s degree) in Hospitality Management, Business Administration, or a related field (a relevant combination of education and experience will be considered).
- Proven track record of success in driving Revenue Management activities and achieving targets within the transportation/hospitality/luxury industry, preferably with a minimum of 4-5 years of experience.
- Additional Revenue Management-related certifications or specialized training will be highly valued.
- Fluent in English, French, and Italian is a plus.
- Excellent data & analytical skills with the ability to make timely decisions
- Strong commercial acumen, and an understanding of commercial drivers and how they relate to revenue decisions.
- Ability to manage and manipulate large data sets and sources.
- Required skills for the role: Microsoft Office, worked with RMS/inventory system, database understanding.
- Desirable: Inventory, RM systems, as well as Tableau software knowledge.
Competencies
- Excellent communication, able to present complex technical ideas to any audience.
- Hands-on approach.
- Proactive and self-motivated individual with a passion for continuous learning and staying updated on industry trends, best practices, and emerging technologies in revenue management.
- Ability to adapt quickly to changing market conditions, consumer preferences, and industry dynamics.
- Resilience and ability to thrive in a dynamic and high-pressure environment.
- Collaborative approach with the ability to work cross-functionally with sales, marketing, operations, and finance teams to drive revenue initiatives and ensure alignment of strategies.
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