Marketing and Customer Experience Internship
il y a 4 semaines
**Starting in March 2023, for a period of 6 months**, you will be supporting the Central Customer Experience Team with:
- The update of our community platform providing key tools to the Saint-Gobain businesses to enhance the customer centricity (with personas, customer journeys examples and methodologies)
- The support to countries willing to deploy the new micro-learning dedicated to customer experience
- Improving and further our design (interface, layouts, logo etc) for our platform and tools
- The support to countries undertaking the Customer Experience Assessment
- Animate and develop our community on our Yammer platform through creation of visual material and post
- Preparation of the international Customer Experience Community: an annual event which will take place in November
You will also have the opportunity to take part to a number of projects with the Saint-Gobain countries and businesses based on your profile and skills.
REQUIRED QUALIFICATIONS
- Master 2 degree
- Fluent in English
- Strong communication and project management skills
- Customer oriented, listening skills, autonomous and team player
- Knowledge in design with Adobe Creative Suite (Photoshop, InDesign etc) will be an asset.
ADDITIONAL REQUIREMENTS
In Saint-Gobain, at corporate level within the Marketing & Development Team, stands the Central Customer Experience Team, with the mission to support countries & businesses ‘on demand’ on a number of projects and strategies (voice of customer programs, customer journeys, customer experience roadmaps, customer service efficiency etc).
WHO ARE WE ?
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