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To be a part of Virtuos means to be a creator and aim at excellence.
At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004.
With over 3,500 staff in 19 studios around the world, Virtuos is one of the largest and most recognized game developers. Since 2004, Virtuos has contributed to hundreds of games on all major platforms. Our track record is full of achievements. Virtuos has worked with 18 of the top 20 game companies worldwide (Square Enix, Warner Bros., 2K, Ubisoft, EA, Activision, Sony, Microsoft...) by contributing to many of their largest AAA, New-Gen titles as well as shipping over 10 co developed titles each year in recent years. Virtuos aims at being the Number One game development partner by providing the best games and art to developers and publishers worldwide.
Virtuos Group contributed to creation of such games as Batman - Return to Arkham (2016), L.A. Noire : The V.R. Case Files (2017), Vampyr (2018), Assassin's Creed Liberation Remastered (2019), Marvel's Avengers (2020), Horizon Zero Dawn : Complete Edition (2020), League of Legends (2021), The Last of Us (2021).
Virtuos Montréal is looking for an IT Specialist (VIE) based in Montréal. Under the supervision of the IT Manager, the IT specialist will handle day to day issues within the studio (around 50 users) as a first point of contact for Helpdesk and infrastructure needs.
**IT Office Administration**
- Implement the design of solutions beneficial to our infrastructures with added value of continuity of services, performance, automation, innovation
- Manage the inventory of workstations & servers
- Guarantee data backups and restoration
- Optimizing system and workstation product upgrades.
**Operation & support**
- Supervise and analyze the infrastructure and take measures likely to improve the quality or productivity of services
- Deal with incidents, anomalies, internal requests, and follow-up to their resolution
- Deploy workstations, thin clients, and participate in the evolution of masters
**Technical working environment**
- Virtualization: VMware
- Systems: Windows server, Windows
- Applications: Microsoft Office 365, Azure, AD, RDS 2012/2019
- Environments: On premise, Office 365.
- Hardware: Any type of PC
**Requirements**:
- BTS educational level (information system, Network administration)
- At least 1 year of experience as a System Administrator or Help Desk specialist
- Knowledge of Microsoft Office 365 environment
- Knowledge of firewalls
- Ability to multi-task
- Ability to diagnose and resolve basic computer technical issues
- Familiarity with a wide range of standard office automation products
- Strong client-facing and communication skills, customer service orientation, and excellent interpersonal skills
- Ability to work independently
- French and English both written and spoken
**Nice to have qualifications**
- Master’s degree in IT Management System or Helpdesk
**Experience**:
- IT Helpdesk: 1 year (required)
**Language**:
- French (required)
- English (required)
