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Il y a 2 mois
We are seeking a highly skilled IT Support Specialist to join our team at Doctolib. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our users, ensuring they have a seamless experience with our platform.
Key Responsibilities- Remote Support: Serve as the primary point of contact for users requiring IT support, handling level 1 requests and incidents, and escalating issues to local IT Support teams as needed.
- IT Corner Management: Be responsible for the maintenance and upkeep of our IT Corner in our office, including meeting room management and hardware updates.
- Service-Oriented: You are a service-oriented individual with a passion for delivering exceptional customer experiences.
- Technical Expertise: You possess strong technical skills and knowledge of IT systems and software.
- Communication Skills: You are an effective communicator with excellent written and verbal skills.
- Adaptability: You are able to adapt to changing priorities and deadlines in a fast-paced environment.
- Competitive Salary: A competitive salary and bonus structure.
- Benefits Package: A comprehensive benefits package, including health insurance, wellbeing program, and more.
- Opportunities for Growth: Opportunities for professional growth and development within the company.
