Insurance Support Specialist
il y a 3 semaines
**Overview**:
**FM Global** is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.This position is responsible for executing insurance product and service delivery support.
- This is the first of two levels within this job family.The Insurance Support Specialist handles various tasks on small to medium-size global accounts with increasing complexity requiring technical knowledge of systems and procedures, under direct supervision.The role contributes to the full life-cycle for processing of new business, renewals and mid-term changes. Performs various insurance product and service delivery support under supervision and direction in order to ensure timely delivery of quality products to new and existing clients.***Responsibilities**:
**Responsibilities**:
- The role of an Insurance Support Specialist will be responsible for:
- Working on client spreadsheets to ensure that they are in a format suitable for upload into FM Global systems.
- The collection, review and processing of prospect/client locations and values in corporate systems. Maintains client and broker contact information and document distribution instructions.
- Works with the CS teams to ensure that BIM is maintained for engineering updates and prospect information in a timely and accurate manner.
- Communicates effectively with the Client Service Teams and elevates queries as necessary.
- Works to corporate standards to ensure a quality product in terms of the locations processed in FM Global systems.
- As a back-up, prepares certificates of insurance and proof of insurance documentation as a result of client and broker requests in accordance with documented terms and conditions, territory requirements and company compliance.
- May be responsible for liaising Liaises with the Client Servicing Teams and the requester to ensure that the certificates/pifs (Policy Information Form/Proof of Insurance) are accurate before issue.
- As a back-up may Issue/distribute the certificates/pifs electronically or hard copy as per the instructions provided.
- Follows corporate procedures, guidelines and governance for processing of insurance deliverables.
**Qualifications**:
**Qualifications**:
- Education: High School or GED, University coursework preferred
- Experience: Minimum of 1 year experience preferably within insurance, finance or other environment. Combination of education and work experience will be considered.
**Skills**:
- Good Communication skills, both oral and written in English.
- Embraces teamwork
- Team-player, with ability to work independently
- Problem-solving abilities
- Ability to plan, organize and prioritize work
- Attention to detail and proofreading skills
- Self-motivated
- Solid math aptitude and analytical skills
- Time management
- Flexibility/adaptability to change
- Ability to multi-task
- Proficiency in English is required. Spanish would be a plus.
- (with CV and Application _
- Letter, in English)_
- _
- directly _
- to_
- Arnaud Dufour (_
- ) in the Human Resources Department._
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