Sr Team Lead

Il y a 3 mois

Aubervilliers, France Uber Temps plein

**About Uber**:
At Uber, we are determined to have the most positive impact possible and want to accelerate our transition to a zero emissions, zero waste platform that helps create more livable urban environments worldwide. We aim to become a net zero carbon business by 2040 - starting by electrifying 50% of all kilometers in 7 European capitals including Paris, Lisbon, and Madrid. The Mobility Experience team has started a new program based in Europe's main driver support & activation centers - the Greenlight Hubs - to help drivers make the transition to an **electric vehicle **through education, discussion & presenting the options available to make the switch. We are looking for an ambitious, highly motivated individual to join our team to help lead this programme on the ground.

**Job Overview**:
This new program has been launched at the Paris, Lisbon and Madrid Greenlight Hubs to support drivers in transitioning to electric vehicles (EVs). This initiative is part of our broader sustainability efforts and is designed to educate, guide, and facilitate the switch to EVs for our drivers.

We are seeking an experienced and highly motivated Senior team lead to lead the EV transition team and program referred to as GreenUp. In this strategic role, you will oversee the end-to-end operations of the program within the GL, driving its success through meticulous planning, optimization, stakeholder management, and cross-functional collaboration.

**Key Responsibilities**:

- **Program Leadership & Strategy**:

- Lead the implementation and continuous improvement of the EV transition program within the GL.
- Develop and execute a comprehensive operational strategy that aligns with Uber's sustainability goals and ensures the successful electrification of our Paris and Iberia driver base by 2025.
- Monitor key performance indicators (KPIs) to measure program success, making data-driven decisions to optimize processes and outcomes.
- **Operational Excellence**:

- Oversee day-to-day operations of the program, ensuring efficiency, scalability, and high-quality execution.
- Implement best practices in operations management to ensure that the program runs smoothly, from driver engagement to vehicle transition.
- Manage resources effectively, including sites, personnel, and technology, to meet program objectives.
- **Team Leadership & Development**:

- Build, lead, and mentor a high-performing team of EV Experts and support staff at the Greenlight Hub.
- Foster a culture of continuous learning, innovation, and excellence within the team.
- Provide ongoing training and development opportunities to ensure team members have the skills and knowledge needed to succeed in their roles.
- **Data-Driven Decision Making**:

- Utilize data analytics and reporting tools to track program performance, identify trends, and make informed decisions.
- Regularly review and refine operational processes based on data insights to improve efficiency, driver satisfaction, and program outcomes.
- Present data-driven insights and recommendations to senior leadership to inform strategic decisions and program enhancements.
- **Stakeholder Management**:

- **Building Strategic Partnerships**:

- Establish and nurture relationships with key stakeholders, including vehicle manufacturers, charging infrastructure providers, local agencies, and sustainability organizations.
- **Cross-functional Collaboration**:

- Collaborate with internal teams across Uber, including Operations, Marketing, Legal, and Communications, to align the EV transition program with broader company objectives.
- Ensure that all stakeholders are informed and aligned on the program's goals, timelines, and milestones from a GL perspective and foster a collaborative environment to drive the program's success.
- **Influence and Advocacy**:

- Advocate for the needs and interests of Uber drivers when working with internal and external partners and stakeholders.
- Support the Negotiation agreements and partnerships that enhance the value proposition for drivers, making the switch to EVs more accessible and attractive.
- **Stakeholder Communication**:

- Develop and maintain clear, consistent communication channels with all stakeholders, ensuring they are regularly updated on program developments, challenges, and successes from a GL perspective.
- Prepare and deliver presentations, reports, and updates to senior management and external partners, clearly conveying the program's progress and impact.
- **Managing Expectations and Feedback**:

- Set realistic expectations with stakeholders regarding the timelines, outcomes, and potential challenges of the GL program.
- Actively seek feedback from stakeholders, using it to make informed adjustments to the program and address any concerns proactively.
- **Crisis Management**:

- Develop contingency plans and response strategies for potential risks and challenges that may arise in the program's execution.
- Act as the point of contact for resolvi

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