Project Manager

Il y a 2 mois


Lyon e, France SweepBright Temps plein

SweepBright c’est le Saas nouvelle génération qui permet aux agences immobilières de transformer leur parcours agence en expérience digitale.

Depuis 2016, la startup belge accompagne les agences immobilières dans la digitalisation de leur parcours grâce une solution mobile-first et ouverte pour s’intégrer facilement à toutes les innovations du marché.

SweepBright accompagne déjà des centaines de clients, et des milliers d’utilisateurs en France, en Belgique, et en Angleterre. En pleine accélération, l’ambition est forte : 150% de croissance /an sur les trois prochaines années.

**Tu veux rejoindre une Proptech qui déchire ?**

Tu veux rejoindre une Proptech qui déchire ? Nous recherchons un **Onboarding Manager** pour rejoindre notre team Customer Success pour atteindre nos objectifs ambitieux et améliorer la satisfaction de nos clients et faciliter leur travail au quotidien En forte croissance, nous recherchons une personne très organisée, capable de gérer nos Onboarding SaaS High-Touch.

**Tes tâches au quotidien**
- Ton objectif principal : tu es en charge de la phase Onboarding de nos clients, tu es leur interlocuteur privilégier dans la phase de Déploiement jusqu’au Live.
- Tu accompagnes les clients dans une phase d’audit pour répondre aux mieux à leurs besoins du quotidien et construire l’environnement tech idéal autour du produit.
- Tu t’assureras que le planning défini (entre un et quatre mois en fonction des comptes) est respecté et tu feras le suivi nécessaire en interne et auprès des clients.
- Tu maitriseras parfaitement les différents process d’Onboarding et tu les amélioreras au quotidien.
- Tu participeras aux formations des utilisateurs (webinar, visio) pour la meilleure prise en main de SweepBright et tu travailleras sur la documentation (article, vidéo, etc.) à fournir aux clients avec le reste de l’équipe.

**Profil recherché**
- Organisé.e: tu l’es extrêmement et tu aimes la gestion de projet, la relation client et le produit
- Experience en milieu SaaS: Tu as travaillé au moins une fois dans un milieu SAS en BtoB. Si le monde de l’immobilier ne t’est pas inconnu, c’est un plus
- Volonté d’apprendre: Tu es curieux et tu apprends vite, tu sais absorber beaucoup d’informations à la fois et tu n’as pas peur de mettre les mains dedans pour trouver les meilleures solutions.
- A l’écoute et empathique: Tu as une grosse capacité d’adaptation et d’écoute afin de comprendre au mieux les problématiques de nos clients et leur trouver les meilleures solutions. Tu as le goût de la satisfaction client
- Excellente communication: Tu sais quoi dire (en interne et auprès de nos clients) et plus important encore, tu sais le dire autant en français qu’en anglais (Si tu parles néerlandais en plus, c’est parfait )
- Location: Lyon (France)

**Rejoins-nous **

Les challenges seront nombreux et si tu aimes gérer des projets dans un environnement challengeant, tu trouveras sûrement ce poste aussi passionnant que nous Tu pourras apprendre tous les jours et intégrer une équipe en pleine croissance. En la rejoignant dès maintenant, tu seras aux premières loges pour assister à sa montée en puissance et y contribuer activement

Type d'emploi : CDI
Statut : Cadre

Salaire : 40 000,00€ à 60 000,00€ par an

Avantages:

- RTT
- Titre-restaurant
- Travail à domicile

Programmation:

- Périodes de travail de 8 heures

Lieu du poste : Télétravail hybride (69002 Lyon 2e)


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