Front Desk Manager
il y a 3 semaines
Perfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world’s most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 93 suites. Working alongside a high profile and prestigious team, The Peninsula Paris is seeking a Front Desk Manager.
- Work for a luxury Five Star hotel on the historic Bund in Paris
- Share our core values: excellence and generosity
- Grow within a diverse, prestigious and international property.
**Key Accountabilities**
- Ensure the proper operation of all responsibilities of Front Desk operations
- Ensure the Front Office team is knowledgeable and fully adheres to the standards.
- Maintain consistency in staff performance in accordance with the standards
- Respect and enforce all applicable procedures.
- Ensure the proper functioning of the reception.
- Ensure the best welcome and follow-up of their stay
- Provide the highest level of customer satisfaction.
**General requirements**
- At least 5 years of experience as a Front Desk Supervisor/Manager
- Fluent both in French and English
- Previous experience as a manager in a hotel of a similar standing
- Well organized, highly detailed and with a sense of urgency and self-motivation
- Ability to deal with a high level of work demand and to adapt to a varied and demanding customers
**About The Peninsula Paris**
Occupying a meticulously restored and modernised century-old building, The Peninsula Paris sits in the 16th Arrondissement, mere steps away from the Arc de Triomphe and Avenue des Champs-Élysées. Its exacting standards in design, luxury and service have won the hotel the highly coveted Parisian “Palace” designation.
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