Client Lead
Il y a 2 mois
**What You'll Do**:
Criteo is seeking a highly motivated and experienced professional to join the EMEA Enterprise Team as Client Lead with a focus on retail and commerce media monetization. In this role you will be accountable for key retailer relationships and will lead the commercial partnerships supporting key retailers as they seek a profitable strategy in eCommerce, supporting the expansion of their media business, consulting them on strategy and evangelizing Retail Media throughout their organization.
You are expected to lead and develop the strategy and execution for leading retailers to ensure the long-term success and revenue growth. This role is responsible for building new and deepening existing strategic relationships and is requiring strong analytical skills building business plans and zoning proposals. You will be responsible for driving growth to educate clients and foster new product adoption. In doing so, you will play a leadership role and interact with senior level decision-makers on the client side to define media strategies and leveraging all of Criteo’s Retail Media solutions. You will also own the revenue line for your portfolio and lead the engagement and on-boarding with your customers. You will be supported by a cross-functional team of technical managers, analysts and ad operations.
Criteo a provides technology and commercial capabilities that enable retailers to generate trade, brand and agency revenues from partners who sell products within their store or online. Brands and sellers use sponsored products and display advertising (on-site) and a variety of off-site formats (display, video, CTV) to engage customers throughout their customer journey, with the purpose of increasing sales and creating loyalty to the retailer. “Commerce Media” connects retailers 1PD, commerce audiences and digital assets to ensure relevancy and the capability to provide personalized product promotions that are relevant to the shopper.
**The role**:
Be an inclusive, respectful and trustworthy business partner for your clients
Drive a positive and strong can-do attitude by setting and executing a clear vision and strategy for your retailers. Create a focus on the customer and build a broad knowledge of our technology, roadmap, commercial strategies, and retailer solutions. Includes (but not limited to)
- Consulting & industry benchmarking, setting up retailer days, round tables, networking sessions
- Risk & competition assessment - Deep knowledge of retailer’s partner ecosystem. (Who else do they partner with for the different components of their media business)
- Proactively responsible for building and maintaining relationships with your clients and other relevant stakeholders of the industry
Engage strategically with your clients and represent Criteo promoting an understanding of retail media and commerce media across the business unit to position the company as leaders in the space.
- Owning and directing the client strategy (pitch decks, new proposal decks, revenue opportunity forecasting, negotiating rates, terms, contracts)
- Building joint business plans with the retailer
- Ownership of retailer engagement plan for key decision-makers across media business, marketing, ecommerce, product & any other relevant teams
Navigate retailers’ organization and have strategic conversations with stakeholders across varies teams (merchants, product, finance, ecommerce, etc.)
You are able to forecast revenue opportunities and achieve quarterly revenue goals.
Focus on working closely with our technical and commercial teams to drive value and growth for the retailers in your portfolio. You will hold the strategic plan by retailer and will need to collaborate across the business to deliver on their goals and educating your clients on products, new solutions and best practices to drive demand to action and grow existing business
Sales enablement for retailer integrations
- Work with Customer Success Manager on delivering sales proposition (Go to market strategy, objection handling, common questions. Provide sales support during initial stages of integration and sales enablement)
- Supporting your Customer Success Manager, escalating as required (internally and externally)
Own, develop and present QBRs and yearly business plans that align with the clients technical and commercial roadmap
Ad hoc sales requests
**Who You Are**:
- You've got proven experience as a Senior Account Manager and/or client facing role within digital marketing, online advertising or e-commerce field
- You have experience working with retailers and or complex and ambitious clients who expect a deep partnership that generates results.
- You have sold SaaS technologies in the past
- Ability to think outside of the box and develop creative customer solutions
- Very analytical
- Self-motivated team player with ability to take the initiative and uncover new revenue opportunities
- Strong written and verbal communication and p
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