Sustainability Enablement Expert
il y a 1 mois
Beavr's mission is to **accelerate companies' transition to more sustainable models**
We are a SaaS platform that allows companies to create and maintain their sustainability management system. We help them meeting increasing demands they have to face on their sustainability topics. At Beavr, we fight for social and environmental sustainability by building the leading CSR compliance platform to help companies navigate the road towards a brighter and sustainable future.
We are onboarding several customers every week and targeting to impact 50 000 companies in their CSR compliance journey by 2030, and we are backed by the best SaaS VCs in the world.
Join us to work in an **ambitious team** while building a product that helps companies **improve their environmental and social impact**.
**Team**:
We are looking to expand our team to support our rapid growth. Our headquartered is in Paris and we also have office in Marseille, with a global and diverse team of about 30 tech, product, growth and sales experts. We pride ourselves on being a small, committed team of highly autonomous individuals. We value excellence, hard work and autonomy.
**Beavr is looking for a talented Sustainability Enablement Expert who will play a pivotal role in building and improving our expertise sustainability topics and in making sure that this expertise reaches our clients. **You will join the expertise team, working closely with Will Hepworth and Aruni Pimparé. **We allow occasional remote work; however, the team is recruiting in Paris. Therefore, it is important for the person to be located in the Île-de-France region.**
At its core, Beavr provides the tool and expertise to empower its customer in their sustainability journey. Integrating deep CSR and sustainability expertise in our product in a precise yet easy-to-use and approchable (for non-experts, our customers) way is a key part of our value proposition and differentiation vs. the competition.
Sustainability enablement experts are the craftspersons who make that possible. From thought leadership to team enablement, from product expertise improvement to client success, this role aims at building our internal capabilities on strategic sustainability topics and ensure they infuse throughout the organization up to their final recipients: our clients.
**Role**:
As a sustainability enablement expert, you play a pivotal role in building and improving our expertise sustainability topics and in making sure that this expertise reaches our clients. You will achieve this by actively contributing to and updating the expertise embedded in the product, building templates and tools for our clients to use, enable client-facing teams and acting as 2nd-level support to ensure no client question regarding sustainability topics is left unanswered.
**Primary objectives**:
Your primary objective will be to build strong expertise on new sustainability frameworks integrated and offered by Beavr and to ensure all is set for clients to meet success on those frameworks.. In more details, this includes:
**Contributing to the definition of our expertise roadmap on developing thought leadership on selected topics**
- Regulatory and expertise watch: staying up to date on sustainability frameworks development
- Providing inputs to inform the definition of our expertise roadmap
- Providing inputs to inform the definition of the expertise delivery plan (in particular sustainability training plans)
- Creating high quality content such as memos, guides, white papers, training materials or other assets breaking down complex topics (sustainability, regulation, reporting) into easy-to-digest guidance that Beavr teams can leverage and use
**Contributing to product development and improvement**
- Providing expert inputs to inform our product development roadmap and the scoping / building of new features
- Enriching the expertise provided to our clients through the Beavr platform by maintaining and improving our Content Management System: this includes updating KPIs based on frameworks chosen, improving the clarity of descriptions, building new templates and making them accessible
**Client-facing teams enablement and client support**
- Working together with Customer Success Operations to implement key changes to processes, tools + build CS enablement programs based on expertise built
- Upskilling teams (and in particular Customer Success teams) on sustainability topics to ensure they can provide relevant advice and expertise to our prospects and clients
- Supporting Customer Success teams to support them on the spot
- Providing level 2 support to clients in case of complex questions on sustainability topics
- Holding regular 1-many webinars / external training on sustainability topics for our clients
**Secondary objectives**:
- Owning Beavr’s own sustainability strategy and roadmap
- Supporting Partnerships team with their operations (webinars organized for partners, training programs)
- Supporting Mark
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