Cdi - Digital Omnichannel Operations Leader (F/H)

il y a 2 semaines

NeuillysurSeine, France Sephora Temps plein

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - to **reimagine the future of beauty**.

As the Omnichannel Operations Leader, you will play a pivotal role in shaping and executing the business vision for Digital in-store and Omnichannel initiatives. Your primary focus will be to boost business growth by fostering the adoption of our digital capabilities, ensuring seamless omnichannel experiences, and utilizing data-driven insights. This role requires a background in consulting, project management, and business development, with a keen understanding of the omnichannel environment.

**_
You will excel and enjoy this position if you are prepared to take on the following responsibilities _**
- Define and Lead Business Vision:

- Develop and articulate the business vision for Digital in-store and Omnichannel, aligning with overall company goals.
- Drive the strategic direction of omnichannel initiatives, ensuring they contribute to business growth.
- Data Management and Dissemination:

- Structure and disseminate relevant data to key stakeholders across markets.
- Collaborate with internal teams to ensure data-driven decision-making and continuous improvement.
- Performance Monitoring and Animation:

- Establish KPIs and performance metrics to monitor the effectiveness of digital in-store and omnichannel initiatives.
- Provide regular updates and insights to leadership, recommending adjustments as needed.
- Adoption and Usage Enhancement:

- Implement a leaderboard approach to foster adoption and usage of digital in-store and omnichannel capabilities.
- Work closely with cross-functional teams to ensure alignment and collaboration in driving adoption.

**_
- Background in consulting, project management, or business development.
- Minimum 5 years of experience in a similar role.
- Proven experience in an omnichannel environment is a plus.
- Strategic vision and the ability to translate vision into actionable plans.
- Strong project management skills with a track record of successful implementation.
- Proficiency in business analytics and the ability to derive insights from data.
- Excellent cross-functional collaboration skills.
- Fluent in English, both written and spoken.

**_
While at Sephora, you’ll enjoy _**
- **
The people. **You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
- ** The learning**. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
- ** The **culture**. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can **unleash your creativity**, because we’ve got disruptive spirit. You can **learn and evolve**, because we empower you to be your best. You can **be yourself**, because you are what sets us apart. **_This_**, is the future of beauty. Reimagine your future, at Sephora.

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