Product Manager

il y a 3 jours

Cannes, France Forum Emploi-Formation-Alternance: Talents Handicap Temps plein

Business Context

Are you motivated by working closely with customers and driving their sustainable growth? Are you interested in shaping the new world of airline retailing? Do you want to connect with innovators around the world and be part of an international and dynamic team?

Amadeus’ purpose is to power better travel journeys, using the latest technologies to develop solutions for our customers. We sit at the heart of every travel journey - journeys that are personalized, rewarding, and purposeful. We are one of the world’s top 10 software companies with a global team of 19,000 professionals of 145 nationalities, working across 190 countries. The future of travel has never been more exciting With us, you won’t just be shaping your own career, you will be shaping the way the world moves.

The Offer Business Domain aims to create new revenue driving assets (Products & Services) and unlock new market potential for our Airlines in the strategic Offer Management space. We partner with our Airline customers to ensure their sustainable and profitable transition to the new world of rich, dynamic & optimized offers.

Key accountabilities

Product Vision, Roadmap and Positioning
- Define, based on customer / market / competitive insights you will have gathered, the vision & strategy for your product and execute on that strategy to turn it into customer success
- Analyze potential initiatives for implementing and/or developing new business processes based on new capabilities or product concepts.
- Measure and analyze customer satisfaction through informal and formal processes, defining corrective actions as needed.
- Audit, drive and champion process improvement for airlines and leveraging Offer capabilities to automate or reduce manual work and provide quick to market deployment strategies to gain incremental revenues

Deployment, Go to Market and Product Performance Analysis
- Work with Product Marketing to define a clear product positioning, value proposition and go to market plan and contribute to the creation of the sales collateral such as Product Overview, Sales Sheets, Demos, Tailored Customer Presentations
- Contribute to the responses of RFPs/RFIs
- Guarantee the accuracy and quality of the functional documentation and presentations for customers or internal teams.
- Manage customer expectations and lead customer centric clarifications, walkthroughs and scoping sessions; provide support and assistance to customers and internal teams.
- Coordinate and monitor business performance and establish a formal reporting structure, identifying trends, and areas for improvement in the product and the customer best practices.

Product Design and Delivery
- Articulate business requirements for current and future developments by understanding the market dynamics and trends taking input from regulatory entities, customers, and product marketing.
- Breakdown the work to be done into EPICs and features and work with Product Marketing to define Lean Business Cases for proposed developments
- Coordinate and work with the impacted Agile Release Trains (ARTs) and teams to define priorities and product-releasing plan for new capabilities.
- Bridge gaps within the company between teams of different expertise, most notably between other product-oriented teams, development, and commercially oriented teams. Act as point of first reference for all product related enquiries and work collaboratively with business owners, epic owners, Train PMs within organization or cross-organization to address any issues that may arise.
- Communicate and manage the releasees of the product in coordination with other stakeholders.
- Leverage various innovation initiatives and take a proactive approach to identify opportunities to innovate.

Adopt a SAFe mindset
- Actively participate to the various ceremonies - the Program Increment Planning Events, Team and System Demos, Inspect and Adapt workshops, PM/PO Syncs
- Actively contribute to the various Communities of Practice
- Actively investigate and propose improvements to remove impediments and improve the flow of value delivery

**Education**: University degree in IT or Business
Relevant work experience
- Minimum of 5 years’ experience overseeing full lifecycle of airline or travel-related products; from inception to sunset, with a strong understanding of the functional area.
- Experience of Agile/Scrum methods, especially SAFe (or similar) would be a plus

What we can offer you

Get rewarded with a competitive remuneration, an individual and company bonus and enjoy many benefits.

**Work from anywhere**: Flexible teleworking from 1 day per week to full weeks to full remote, you will also benefit from a home office setting-up Premium & monthly allowance.
Experience in an environment with unique complexity and a hardly matched criticality among the leading tech companies.
Professional development in a truly international and multisite environment with a great mix of people.
A wide set o

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