Field Service Engineer
il y a 1 jour
BeautyHealth est une entreprise qui crée des catégories de produits de beauté et de santé et qui se concentre sur la commercialisation de produits innovants. Notre marque phare, HydraFacial, est une plateforme et un écosystème de soins de beauté non invasifs et accessibles, avec une puissante communauté d'esthéticiennes, de consommateurs et de partenaires, qui fait le lien entre le secteur médical et la vente au détail, dans le but de démocratiser et personnaliser les solutions de soins de la peau pour le grand public. Chef de file dans le domaine de la santé et de la beauté en tant que créateur de contenu, HydraFacial utilise une méthode unique pour nettoyer, extraire et hydrater grâce à sa technologie brevetée d'hydradermabrasion et à ses supersérums composés d'ingrédients nourrissants, offrant un résultat immédiat et créant un éclat instantanément visible en seulement trois étapes et 30 minutes. Les produits HydraFacial® et Perk sont disponibles dans plus de 87 pays, avec plus de 19 000 systèmes de livraison dans le monde et des millions de traitements effectués chaque année.
HydraFacial recrute un **ingénieur de service sur le terrain** qui se concentrera sur l'assistance technique pour nos clients internes et externes et sur l'assistance pour les diagnostics à distance en encore, pour les visites sur place des clients ayant besoin de maintenance.
**VOICI CE QUE VOUS FEREZ**:
- Effectuer les réparations, la maintenance et l'entretien des appareils HydraFacial, en interne ou sur le terrain, dans toute la France.
- Représenter et perpétuer les valeurs du service client d'HydraFacial.
- Répondre rapidement aux demandes des clients par téléphone, par chat ou par appel visio.
- Réaliser la saisie complète et précise des données par rapport aux interactions avec le client.
- Assurer le suivi des demandes clients et documenter les réponses
- Fournir un retour d'information et participer à l'amélioration des procédures/processus.
- Collaborer avec les collègues de l'assistance technique pour répondre les questions des clients et résoudre les problèmes rencontrés.
**VOICI CE QUE VOUS APPORTEREZ À CE POSTE**:
- Diplôme / apprentissage dans un domaine d'ingénierie pertinent
- Expérience préalable en ingénierie mécanique/électrique requise (minimum 3-5 ans)
- Expérience préalable dans le domaine de l'assistance technique ou du service clientèle
- Familiarité avec les systèmes/logiciels informatiques, Word, Excel, CRM, etc.
- Approche de travail flexible requise, principalement sur le terrain mais avec quelques exigences de bureau et de centre de réparation.
- Permis de conduire valide
- Parler couramment le français et l’anglais, une troisième langue telle que l'espagnol serait fortement apprécié.
**Que pouvez-vous attendre d'HydraFacial ?**
- Un modèle de travail hybride et flexible.
- 25 jours ouvrables de congés annuels plus les jours fériés par année civile.
- Contrat prévoyance, et assurance médicale complémentaire.
- Des soins HydraFacials gratuits
Chaque personne ici est un acteur clé de notre succès. Nous croyons fermement qu'il faut faire en sorte que les petites choses comptent chaque jour pour que les grandes choses suivent. Si cela vous ressemble, venez nous voir C'est l'occasion idéale de travailler avec certains des meilleurs leaders du secteur tout en acquérant une expérience globale et stratégique à ajouter à votre boîte à outils professionnelle.
Nous le pensons vraiment quand nous disons que vous allez ADORER ce poste.
- ____________________________________________
BeautyHealth is a category-creating beauty health company focused on bringing innovative products to market. Our flagship brand, HydraFacial, is a non-invasive and approachable beauty health platform and ecosystem with a powerful community of estheticians, consumers and partners, bridging medical and consumer retail to democratize and personalize skin care solutions for the masses. Leading the charge in beauty health as a category-creator, HydraFacial uses a unique delivery system to cleanse, extract and hydrate with our patented hydradermabrasion technology and super serums that are made with nourishing ingredients, providing an immediate outcome and creating an instantly gratifying glow in just three steps and 30 minutes. HydraFacial® and Perk products are available in over 87 countries with over 19,000 Delivery Systems globally and millions of treatments performed each year.
HydraFacial is hiring a **Field Service Engineer** who will focus on the technical support to our internal & external customers and support with remote diagnostics or onsite customer visits in need of maintenance
**HERE’S WHAT YOU’LL BE DOING**:
- Carry out repairs, maintenance and service of HydraFacial devices - this may be in-house or field-based across France
- Represent and perpetuate HydraFacial’s customer service values
- Promptly respond to in
-
Field Service Engineer
il y a 4 semaines
Paris, France Regal Rexnord Temps pleinField Service Engineer - Conveying Solutions Location: France Category: Technical Support Division: Conveying Solutions Position Summary The Field Service Engineer will support End users and Distribution Partners. The support provided is mainly on site at the production locations of our end user customers and aimed at asset management and efficiency...
-
Field Service Engineer
Il y a 4 mois
Paris, France Lutron Electronics Co., Inc Temps pleinOverview: **Support and provide technical expertise on Lutron’s portfolio of products in the field and remotely.** Lutron Services Company, Inc. has immediate openings for** **Field Service Engineers** in the Paris Area. A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting and setting up complex...
-
Field Service Engineer
Il y a 6 mois
Paris, France Nonstop Consulting Temps pleinPrise de poste non définie BAC +3/+4 Paris Nombre de postes non défini CDI De 40k à 50k euros **Description du poste et des missions**: Cette entreprise, spécialisée dans la maintenance partagée (préventive et corrective) en radiothérapie, est orientée vers les patients et les équipes médicales, en collaboration avec les leaders du marché et...
-
Field Engineer
il y a 1 semaine
Paris, France Dedicated People Temps pleinDedicated People is looking for a new colleague to join our client’s international team. As an Sales & Field Engineer you will be working on a Hybrid base in France. As an experienced Sales & Field Engineer you are a technical specialist and have knowledge in the field of Power Transmission. In this role you will be working both at location as an inside...
-
Field Service Engineer
Il y a 7 mois
Paris, France Taylor Higson Temps plein**Field Service Engineer - Digital Printing** **Paris** **€50,000 - €75,000 + Car** My client is seeking a **Field Service Engineer (FSE)** who has a strong background in digital printing equipment. As an FSE, you will be responsible for ensuring optimum customer satisfaction by providing first-class technical support to the customer. You will use your...
-
Field Engineer
il y a 1 mois
Paris, France Kramer Temps pleinKramer France is looking for a passionate and experienced Field Sales Engineer to join the team! This position provides pre-sales technical and design support for all Kramer products and works closely with industry partners with the primary focus on building and presenting technical solutions. This position partners closely with regional sales managers and...
-
Field Service Engineer
il y a 2 jours
Paris, France Vaisala Temps pleinOur Vaisala solutions contribute to societies and people’s lives in over 150 countries - and can even be found in space. With our technological innovations for measuring weather, environmental and industrial conditions, we have a key role in solving the grand social and environmental challenges of our time. We offer you a career with a clear purpose and a...
-
Field Service Engineer
Il y a 7 mois
Paris, France RENISHAW PLC Temps pleinJob Description In Renishaw we are looking now for a Field Service Engineer to join our team! Renishaw is a global, high precision metrology and healthcare technology group. We design, develop, and deliver solutions and systems that provide unparalleled precision, control, and reliability. We are also a world leader in, the field of additive manufacturing...
-
Advanced Lead Engineer
Il y a 4 mois
Paris, France GE Aviation Temps plein**Job Description Summary**: As an Advanced Lead Engineer - Commercial Field Service, you will get the unique opportunity to serve as the primary on-site representative for our customer and a single point of contact for key internal stakeholders before, during, and after aircraft entry into service. **Responsibilities**: - Provide program leadership,...
-
Field Service Engineer
Il y a 7 mois
Paris, France Landa Temps pleinParis, France_ Customer Support Senior Full-time **DESCRIPTION**: Landa Digital Printing has developed a unique digital technology called Nanography® - a new printing category for the commercial, packaging and publishing markets. Nanography bridges the critical profitability gap between offset and digital printing and enables printers to produce...
-
Field Services Engineer
Il y a 9 mois
Paris, France Arelion Temps plein**Job Description**: Support hardware installation, circuit connection and service delivery on the sites that the engineer covers. This Arelion presence on sites allow a better control of the quality and lead time and create important savings. The area to cover will be all Arelion Sites in Paris and its extended suburbs. - Installation (dismantle) and...
-
Field Service Engineer
il y a 6 jours
Paris, France Vaisala Temps pleinVaisala solutions contribute to societies and people’s lives in over 150 countries and can even be found in space. With our technological innovations for measuring weather, environmental and industrial conditions, we have a key role in solving the grand social and environmental challenges of our time. We offer you a career with a clear purpose and a chance...
-
Field Service Engineer
Il y a 7 mois
Paris, France Advanced Sterilization Products Temps pleinThis position will provide territory management for Field Service covering the region of Paris & surroundings. The successful Field Service Engineer (FSE) will be appointed a dedicated territory, however cross territory support might be required from time to time. The FSE will be required to maintain current, up to date knowledge of all customer enquiries,...
-
Field Service Engineer
Il y a 7 mois
Paris, France Advanced Sterilization Products Temps pleinThis position will provide territory management for Field Service covering the region of Paris & surroundings. The successful Field Service Engineer (FSE) will be appointed a dedicated territory, however cross territory support might be required from time to time. The FSE will be required to maintain current, up to date knowledge of all customer enquiries,...
-
Field Service Engineer
il y a 1 semaine
Paris, France SCIEX Temps pleinDepuis plus de 50 ans, SCIEX développe des technologies et des solutions en spectrométrie de masse et en électrophorèse. Nos produits permettent à nos clients de mieux comprendre les biomarqueurs pertinents pour la maladie, d'améliorer les soins aux patients en clinique, de commercialiser plus rapidement les médicaments pertinents et de maintenir des...
-
Night Field Service Engineer
il y a 5 jours
Paris, France Azenta Life Sciences Temps pleinOur customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management...
-
Night Field Service Engineer
il y a 5 jours
Paris, France Azenta Life Sciences Temps pleinOur customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management...
-
Field Service Engineer
Il y a 7 mois
Paris, France Singular Genomics Temps plein**ABOUT SINGULAR GENOMICS** We are committed to unlocking the potential of our core technologies to reshape the future of genomics. We offer a dynamic, fast-paced, results-oriented environment where employees can make a significant impact in a rapidly expanding company. Innovation, continuous learning, multi-disciplinary collaboration, and diversity of...
-
Field Service Engineer
il y a 5 jours
Paris, France Wayzim Technology Co., Ltd. Temps pleinPerform Installation, repair and maintain the products and system equipment at customer site. Troubleshoot all level problems on site or remotely and provide root cause analysis. Perform in-house repairs. Perform any field service and create oriented sales opportunities and maintain a confident customer relationship for the company. Provide technical...
-
Field Service Engineer
il y a 5 jours
Paris, France Wayzim Technology Co., Ltd. Temps pleinPerform Installation, repair and maintain the products and system equipment at customer site. Troubleshoot all level problems on site or remotely and provide root cause analysis. Perform in-house repairs. Perform any field service and create oriented sales opportunities and maintain a confident customer relationship for the company. Provide technical...