Application Service Management Officer

Il y a 6 mois

Paris, France AXA Temps plein

Référence de l’offre
240001QS

Type de contrat
CDI

Niveau d'expérience
Expérimentés

Société du groupe
AXA Group Operations

Famille métierIT, Data & Transformation

Localisation
PARIS, Paris

**Votre rôle et vos missions**:
**About AXA**

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

**About the entity**

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

- State-of-the-art Data Technology to drive customer experience.
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks.
- High-Performing Global Team for stronger partnerships with AXA entities

**Job position pitch**

**Where will you be in the organization?**

**The division**
- Group Technology Operations** **(GTO)** **aims at designing, developing, and operating Global AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service and cost and aligned with business-driven priorities. Its missions can be summarized in four main activities: global product delivery, global product portfolio management, day-to-day operations management, and entities proximity management.

**The department / team**
- Our main mission is to be the preferred partner of the Business families in Corporate Functions while ensuring excellence and consistency across our products in:

- Implementing, operating and managing Group and/or Global Solutions
- Delivering advisory services in answer to Business requirements and stakes
- Leveraging a market leading right-shored delivery model
- Continuously integrating customer centricity, efficiency, innovation & technology in our operating model
- You will integrate a high performing team of ~200 experts, mainly located in France and Portugal (and supported by offshored managed services), with a strong focus on delivery, collaboration, commitment and value creation, where you will have the opportunity to learn and develop yourself in cutting-edge technologies and engage in activities that relate directly with business processes and functions, working together with the colleagues from the Group Corporate departments.

**About the job**

**Job purpose**

**Main missions**

Your responsibilities include:

- Supervise the overall team delivery.
- Plan, prioritize, follow the Dev team delivery.
- Manage and improve existing delivery processes.
- Support the ongoing nearshoring strategy deployment.
- Coordinate with stakeholders (Group Risk Management team, Infrastructure, architecture, cloud brokers, 19 entities...) to ensure alignment on the solution.
- Ensure AXA security standards are applied on the development scope.
- Build and maintain delivery KPI’s.
- Attend to the relevant governance bodies and report on Delivery KPI’s.

**Votre profil**:
**About you**

We are looking for someone with the following experience and skills:
**Experience**
- Degree in Computer Science or Information Technology.
- More than 5 years in consulting, in process and IT implementation in international context, with multi-location teams.
- English: Fluent

**Technical skills**
- Strong technical background, experience with C# or R Language.
- Experience managing software development projects.
- Good knowledge in using cloud APIs.
- Good knowledge of cloud frameworks.
- Be keen about security when coding (SonarQube,).
- Knowledge in developing CI/CD pipelines.
- Azure Cloud, microservices architecture, Azure DevOps, GIT

**Soft skills / transversal skills**
- Excellent communication skills.
- Attentive, available, and reliable with good team spirit.
- Proactivity and results orientation (be able to propose new ideas to optimize services and costs.)
- Degree in a relevant area, such as, Computer Science,

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