Regional Software Director

**For our people, passion isn’t just a buzzword**

It’s easy to stay driven when you do something important. **The Regional Software Director (RSwD) - SEMEA** is responsible for driving the regional software business in line with Software Solutions and regional strategy.

You take active part in creating strategy for the regional software teams and build optimal resource and technical competence across the region, for software service activities including delivery, maintenance, and customer consulting/support. You are accountable for sales, together with Regional Software Sales Manager, and delivery of Marel Software projects in a specific region. Together with the team you build & maintain the relationships with key customers and support customer care.

In this role, you will:

- Build up Marel’s ARR (annual recurring revenue) base by strengthening customer loyalty and helping them use more of their software/digital functionality
- Guide, engage, and mentor a team of professionals
- Support and enable Software Sales Managers and their teams in the customer center (region)
- Maintain & increase customer engagement by interacting with key accounts on site and collecting the relevant feedback
- Develop an efficient and effective regional service team with the needed skills and knowledge to deliver software services and projects in region, as well as grow/upsell Marel software product to customers
- Implement best practices and service standards, processes, and work procedures, to ensure consistent high performance in delivery of services and projects
- Approve price and scope for sales and service quotations, including service contracts and installations
- Provide feedback from customer center to Software Product Management to improve performance and features of Marel Software portfolio

**Who are we?**

We are a team of problem-solvers from all over the world, proud to be working on transforming the future of food. As world leaders in advanced food processing solutions, we can contribute to creating a world where quality food is produced sustainably and affordably.

**What´s in it for you?**

There’s nothing like the feeling you get when you do something worthwhile for a living. That said, coming home from work knowing you made a difference is just one of the great things you can experience. You can expect:

- Freedom to take initiative and make a real impact in a growing global business
- Recognition for your achievements
- Clear objectives and realistic demands
- Access to decision-makers and a global network of specialists

**What kind of a person are you?**

We encourage each of our 8,000+ employees to bring their unique self to work and aim to make everyone feel recognized, valued and free to explore their potential. We’re committed to creating an inclusive culture and welcome new colleagues from all walks of life. You will recognize in yourself:

- Do your best to help us thrive, take ownership of your work and stand behind your decisions
- Collaborate with others and remain open to new ideas
- Stay enthusiastic and focused on our mission

In order to be successful in this position, we expect that you are technically well-informed and a commercially oriented leader, who directs, coordinates, and leads a team of regional service specialists and supports the regional software sales team. Moreover, you bring with you:

- People management and problem-solving skills involving a high level of responsibility and self-motivation
- Ability to promote effective performance through good leadership, motivation, strategic thinking, and mentoring
- Knowledge of principles and processes for sales and providing customer service
- Ability to execute business improvements to achieve high customer satisfaction
- Experience in quoting complex high risk software implementation projects
- Experience of providing cost efficient services and with background of demonstrating cost control mechanisms and risk management

If you have any question, please get in touch with our Talent Acquisition Specialist Katarzyna Strzelczyk-Kus

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