Client Leader
Il y a 5 mois
Au sein de la team Client, en tant que Client Leader, vous serez en charge du développement et de la fidélisation d’un portefeuille de clients.
Acteur et interlocuteur clé de la relation client, vous aurez à la fois un rôle d’ambassadeur et de conseil privilégié.
**A CE TITRE, VOUS OSCILLEZ ENTRE PLUSIEURS CASQUETTES**:
- En tant que **conseil client**:
Vous serez en charge des briefs clients et prendrez part aux recommandations stratégiques (cahier des charges, budget).
Vous répondrez à leur besoin en leur apportant des solutions en collaboration avec les experts.
Vous créerez et tiendrez à jour une veille client.
Vous dresserez le bilan des résultats quantitatifs et qualitatifs, en fin de mission.
- En tant **qu’ambassadeur**:
Vous serez garant de la satisfaction client et de la bonne réalisation des missions.
Vous veillerez à entretenir et développer une relation de confiance avec vos interlocuteurs.
- En tant que **commercial**:
Vous aurez la responsabilité du développement et de la fidélisation d’un portefeuille de clients.
Vous avez en charge le pilotage et suivi budget clients.
**PROFIL**
De formation BAC+5 en communication/publicité/digital, vous êtes un expert de la relation client et justifiez d’une expérience de **10-15 ans en agence**, avec **3-4 ans en direction de clientèle.**
Vous avez une très bonne connaissance du secteur FMCG et vous y avez actionné des sujets publicitaires, activations et social media.
Passionné.e de la relation client, vous avez un très bon relationnel et un sens de l'empathie développé.
Combatif et convaincant, vous avez le sens des affaires et de la persuasion.
Vous maitrisez les procédés de suivi budgétaires ainsi que les techniques de vente,
Vous êtes diplomate et appréciez travailler en équipe.
Type d'emploi : CDI
Statut : Cadre
Rémunération : à partir de 45 000,00€ par an
Lieu du poste : En présentiel
-
Tech Lead PHP
Il y a 5 mois
Paris 8e, France SP SEARCH Temps pleinDescriptif du poste La société: Société spécialisée dans le e-commerce recrute un Tech Lead PHP dans le cadre de sa forte croissance. Le poste: En tant que Tech Lead PHP, vos responsabilités sont les suivantes: Prendre le lead sur différents projets: Mise en place de nouveaux moyens de paiement, Mise en place du tiers payant, Refonte du site...
-
Creative Lead
Il y a 5 mois
Paris 8e, France THE ARTISTIC CRIMINALS Temps plein**About us** We are creative, collaborative, fun and our goal is to We defy norms and break barriers to bring you an array of innovative services that bridge creativity and strategic thinking. We're Artistic Criminals, not bound by conventions, and we're here to redefine what's possible in the creative world.. Our work environment includes: - Growth...
-
Senior Client Lead
il y a 3 semaines
Paris, Île-de-France Crédit Agricole Group Temps pleinAmundi Technology's Client Services team is the primary point of contact for our customers, providing exceptional support and ensuring their needs are met.The Senior Client Lead plays a crucial role in driving client success, working closely with the Relationship Manager to identify opportunities for growth and improvement.Key responsibilities include...
-
Senior Client Lead
il y a 4 semaines
Paris, Île-de-France Amundi Temps pleinJob DescriptionAbout the RoleWe are seeking a highly skilled Senior Client Lead to join our Client Services team at Amundi Technology. As a Senior Client Lead, you will be responsible for building and maintaining strong relationships with our strategic clients, driving client success, and ensuring the delivery of exceptional client services.Key...
-
Senior Client Lead
il y a 3 semaines
Paris, Île-de-France Amundi Temps pleinJob DescriptionAmundi Technology is seeking a Senior Client Lead to join our Client Services team. As a Senior Client Lead, you will be responsible for building and maintaining strong relationships with our clients, driving client success, and ensuring the delivery of high-quality services.Key ResponsibilitiesDevelop and implement Client Success Plans to...
-
Lead Frontend React
Il y a 5 mois
Paris 8e, France Stakha Temps plein**Stakha**, spécialiste du recrutement de profils Tech / Product / Data, est à la recherche pour l’un de ces clients d’un-e **Lead Front-end React / Typescript **en CDI sur Paris. **Lead Front-end React / Typescript** en **CDI** Vous rejoindrez une équipe produit composée de développeurs et de PM et travaillerez en parallèle des autres équipes...
-
Senior Client Lead
il y a 3 semaines
Paris, Île-de-France Amundi Temps pleinJob DescriptionAbout the RoleWe are seeking a highly skilled Senior Client Lead to join our Client Services team at Amundi Technology. As a Senior Client Lead, you will be responsible for building and maintaining strong relationships with our strategic clients, driving client success, and ensuring the delivery of exceptional client services.Key...
-
Senior Client Lead
il y a 4 semaines
Paris, Île-de-France Amundi Temps pleinJob DescriptionAbout the RoleWe are seeking a highly skilled Senior Client Lead to join our Client Services team at Amundi Technology. As a Senior Client Lead, you will be responsible for building and maintaining strong relationships with our strategic clients, driving client success, and ensuring the delivery of exceptional client services.Key...
-
Enterprise Client Lead
il y a 3 semaines
Paris, Île-de-France Dell GmbH Temps pleinEnterprise Client LeadWe are seeking an Enterprise Client Lead to join our DT Client Executive Team in France. As a key member of our team, you will be responsible for leading the sales effort for our enterprise clients.Key responsibilities include:Developing and executing sales strategies that drive revenue growth and customer satisfactionBuilding and...
-
Client Delivery Lead
il y a 3 semaines
Paris, Île-de-France Octopus Energy Temps pleinAbout the RoleWe are seeking a skilled Client Delivery Lead to join our team at Octopus Energy. As a Client Delivery Lead, you will be responsible for managing the relationship with our clients, including Octopus Energy France, and ensuring their technical needs are met.Key ResponsibilitiesManage the client relationship, including triaging issues and...
-
Senior Client Lead
il y a 3 semaines
Paris, Île-de-France Amundi Temps pleinAbout the RoleAmundi Technology is seeking a Senior Client Lead to join our Client Services team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, driving client success, and ensuring the delivery of exceptional client service.Key ResponsibilitiesDevelop and execute Client Success Plans...
-
Senior Client Lead
il y a 4 semaines
Paris, Île-de-France Crédit Agricole Group Temps pleinJob DescriptionAmundi Technology's Client Services team is the primary point of contact for our clients, including asset managers, financial institutions, and family offices. Our team's objective is to ensure that the Voice of Customer resonates within Amundi Technology.The Client Services team is the operational trusted partner of our clients, providing...
-
Client Value Lead
il y a 3 semaines
Paris, Île-de-France Celonis Temps pleinAt Celonis, we're on a mission to unlock productivity by placing data and intelligence at the core of business processes. As a Client Value Lead, you'll play a crucial role in driving our growth strategy by spearheading our mission of data-driven business transformation with our most strategic customers.The Role:You'll lead extensive teams of Celonis experts...
-
Enterprise Client Lead
il y a 3 semaines
Paris, Île-de-France Ratecard Temps pleinJob SummaryWe are seeking a seasoned Account Director to lead our enterprise client relationships and drive growth through strategic account management. As a key member of our team, you will develop and execute comprehensive account strategies, leveraging your expertise to deliver exceptional service and support to our clients.You will be responsible for...
-
Client Value Lead
il y a 2 semaines
Paris, Île-de-France Celonis Temps pleinWe're seeking a highly skilled Client Value Lead to spearhead our mission of data-driven business transformation with our most strategic customers. As a key addition to our broader Value Engineering team, you will play a crucial role in Celonis' growth strategy.The Client Value Lead will be responsible for developing and maintaining strong relationships with...
-
Client Lead
il y a 3 semaines
Paris, Île-de-France Crédit Agricole Group Temps pleinJob SummaryWe are seeking a Client Lead - Strategic Accounts to join our team at Amundi Technology. As a Client Lead, you will be responsible for leading our strategic accounts and driving client success. Your mission will be to build strong relationships with our clients, understand their needs, and develop strategies to meet their goals.Key...
-
Client Service Lead
Il y a 5 mois
Paris, France Klick Health Temps plein**About Klick Health** - For the past 26 years Klick Health has helped life science clients bring their groundbreaking ideas to market. We’ve also spent that time creating an ecosystem for talented and empathetic individuals to chase their passions while creating long-lasting friendships in the process. What does that mean for you? Well, we grow a...
-
Senior Client Lead
il y a 3 semaines
Paris, Île-de-France Crédit Agricole Group Temps pleinAs a Senior Client Lead at Amundi Technology, you will be responsible for driving client success and ensuring the maximum outcome from our services. Your mission will be to build and execute Client Success Plans, orchestrate delivery within Amundi Technology and beyond, and animate the Client Success team to create a culture of excellence.Key...
-
Lead Developer
Il y a 5 mois
Paris 8e, France DIGIT Temps pleinNous recherchons un Lead développeur manager pour un poste en embauche directe chez l'un de nos clients. le Responsable Technique Applicatif / Lead Dev Manager pilote son équipe et prend en charge en transverse les actions permettant de garantir la qualité des développements informatiques. Le lead dev manager est le garant du bon niveau de qualité et...
-
Client Value Lead
il y a 4 semaines
Paris, Île-de-France Celonis Temps pleinAbout CelonisCelonis is a global leader in Process Mining technology, helping thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience, and reduce carbon emissions.Our Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living...