Client Leader

Il y a 5 mois


Paris e, France becoming france Temps plein

Au sein de la team Client, en tant que Client Leader, vous serez en charge du développement et de la fidélisation d’un portefeuille de clients.

Acteur et interlocuteur clé de la relation client, vous aurez à la fois un rôle d’ambassadeur et de conseil privilégié.

**A CE TITRE, VOUS OSCILLEZ ENTRE PLUSIEURS CASQUETTES**:

- En tant que **conseil client**:
Vous serez en charge des briefs clients et prendrez part aux recommandations stratégiques (cahier des charges, budget).

Vous répondrez à leur besoin en leur apportant des solutions en collaboration avec les experts.

Vous créerez et tiendrez à jour une veille client.

Vous dresserez le bilan des résultats quantitatifs et qualitatifs, en fin de mission.
- En tant **qu’ambassadeur**:
Vous serez garant de la satisfaction client et de la bonne réalisation des missions.

Vous veillerez à entretenir et développer une relation de confiance avec vos interlocuteurs.
- En tant que **commercial**:
Vous aurez la responsabilité du développement et de la fidélisation d’un portefeuille de clients.

Vous avez en charge le pilotage et suivi budget clients.

**PROFIL**

De formation BAC+5 en communication/publicité/digital, vous êtes un expert de la relation client et justifiez d’une expérience de **10-15 ans en agence**, avec **3-4 ans en direction de clientèle.**

Vous avez une très bonne connaissance du secteur FMCG et vous y avez actionné des sujets publicitaires, activations et social media.

Passionné.e de la relation client, vous avez un très bon relationnel et un sens de l'empathie développé.

Combatif et convaincant, vous avez le sens des affaires et de la persuasion.

Vous maitrisez les procédés de suivi budgétaires ainsi que les techniques de vente,

Vous êtes diplomate et appréciez travailler en équipe.

Type d'emploi : CDI
Statut : Cadre

Rémunération : à partir de 45 000,00€ par an

Lieu du poste : En présentiel


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