Team Lead, Customer Implementation

The Implementations team is one of the first post sales teams to work with new clients. The Implementation team is responsible for transitioning new clients from the Sales process through provisioning, design and implementation of their new platform, whilst reinforcing the Emarsys vision of data driven true 1 to 1 Personalisation that maximizes customer...

**Sweep is hiring a Customer Success Team Lead, tasked with playing a crucial role in driving the success of our customers and ensuring the highest level of satisfaction.**: You will lead a dedicated team of Customer Success Managers, guiding them to deliver unparalleled support and value to our clients. Sweep maps climate and ESG data across an entire...

Our one-of-a-kind product transforms how brands interact with their customers through unified customer conversations, AI automations that resolve up to 60% of support requests, and revenue-generating on-site campaigns. As a leader in the CX space, Gorgias is committed to transforming customer experiences while fostering a sustainable and equitable workplace...

The role As a Paris-based Implementation Manager, you will be responsible for the successful implementation of GoCardless by newly signed businesses looking to take bank payments (e.g. SEPA, Instant Bank Pay, Bacs and ACH) from their customers in France & across the globe utilizing our global payments network.  Day to day, you will: Kickoff...

This role is offered on a hybrid basis from Paris office on full time employment basis._ **Your Mission** As our Support Team Lead, it will be your mission to lead & scale the Support team to maintain their stellar customer service. We’ve got a 95%+customer satisfaction rate, and together with your team, you’ll keep it that way. To do this, you will...

**Booksy** connects beauty, wellness and health professionals with local customers, powering millions of appointments annually. Our vision is to be _the_ destination for scheduling, empowering service providers to thrive and consumers to discover and book services. Consumers love Booksy, with a 4.9+ app rating in the App Store & Google Play, and providers...

At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence. What’s been key...

**Partoo **\uD83D\uDC40** Partoo est une scale-up SaaS B2B française forte de plus de 400 collaborateurs, avec un chiffre d'affaires de 30 M€. Notre mission est de rapprocher les entreprises de leurs clients à travers une gamme de produits comprenant Presence Management, Review Management, Messaging et bien sûr, le Store Locator. Nous nous concentrons...

Our one-of-a-kind product transforms how brands interact with their customers through unified customer conversations, AI automations that resolve up to 60% of support requests, and revenue-generating on-site campaigns. As a leader in the CX space, Gorgias is committed to transforming customer experiences while fostering a sustainable and equitable workplace...

At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence. What’s been key...

**Customer Support Team Leader (Logistic Company)** **Office location**: - Currently at Roissy-en-France - Moving to new office in Paris soon **About the company**: - A leading third-party logistics companies in China and has become a leading logistics service provider of cross-border B2C business lines, providing services for cross-border e-commerce...

Are you ready to be part of a groundbreaking company at the forefront of Industry 4.0? Pelico is on a mission to drive the transition of factories towards greater resilience, agility, and resource efficiency through data-driven collaboration. Pelico, headquartered in Paris, France, emerged in 2019 as a result of merging the finest talents from the realms of...

Are you a seasoned professional with a passion for delivering exceptional customer experiences? We're seeking a Strategic Implementation Manager to join our Customer Implementation team in Paris, France.In this key role, you'll orchestrate strategic account implementations, ensuring seamless collaboration between sales, customers, and operations. Key...

At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.What’s been key...

At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.What’s been key...

You experienced working in the operations field in the industry and had the challenge to contribute in manufacturing digitalization (project management, process orchestration and/or tools deployment): your knowledge will be helpful. As leading the Customer operations team for France, you’ll play an instrumental role at maximizing the impact of the Pelico...

Powerdot started with the vision that charging your car should be as easy as charging your smartphone. And so for that to happen chargers need to be available where people naturally spend their days.Our mission is as simple as ambitious Accelerate Sustainable Mobility by investing in installing and operating EV chargers with a cuttingedge business model. We...

Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By...

With 250 employees based in Paris, Nantes, Bordeaux and Lyon, Lydia has set itself the task of changing the codes of the bank by offering all the essential services to manage your money on a daily basis through a simple, accessible and enjoyable customer experience. Part of our growth strategy is centred around attracting top talent to help us nurture our...

Powerdot started with the vision that charging your car should be as easy as charging your smartphone. And so for that to happen, chargers need to be available where people naturally spend their days. Our mission? is as simple as ambitious - Accelerate Sustainable Mobility by investing in, installing, and operating EV chargers with a cutting-edge business...