Customer Support Team Leader

This role is offered on a hybrid basis from Paris office on full time employment basis._ **Your Mission** As our Support Team Lead, it will be your mission to lead & scale the Support team to maintain their stellar customer service. We’ve got a 95%+customer satisfaction rate, and together with your team, you’ll keep it that way. To do this, you will...

**Sweep is hiring a Customer Success Team Lead, tasked with playing a crucial role in driving the success of our customers and ensuring the highest level of satisfaction.**: You will lead a dedicated team of Customer Success Managers, guiding them to deliver unparalleled support and value to our clients. Sweep maps climate and ESG data across an entire...

The Company The Position Team Lead France IT Support Job Summary JOB PURPOSE Imerys is a world leader in creating speciality solutions that improve everyday life through minerals. Our success is built on our people and creating an environment where our 14,500 employees around the globe can thrive. We passionately believe that our teams are at their...

**Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a Team Lead to join our Customer Implementation team in Paris. As the Team Lead, you will play a crucial role in overseeing and managing a team of Implementation Consultants,...

With 250 employees based in Paris, Nantes, Bordeaux and Lyon, Lydia has set itself the task of changing the codes of the bank by offering all the essential services to manage your money on a daily basis through a simple, accessible and enjoyable customer experience. Part of our growth strategy is centred around attracting top talent to help us nurture our...

**Booksy** connects beauty, wellness and health professionals with local customers, powering millions of appointments annually. Our vision is to be _the_ destination for scheduling, empowering service providers to thrive and consumers to discover and book services. Consumers love Booksy, with a 4.9+ app rating in the App Store & Google Play, and providers...

Job Summary JOB PURPOSE Imerys is a world leader in creating speciality solutions that improve everyday life through minerals. Our success is built on our people and creating an environment where our 17,500 employees around the globe can thrive. We passionately believe that our teams are at their best when they have the opportunity to learn, collaborate...

Imerys IT Support Team Lead Deputy Job DescriptionWe are seeking an experienced IT Support Team Lead Deputy to join our EMEA IT Customer Care service team at Imerys, a world leader in creating specialty solutions that improve everyday life through minerals. This position offers the opportunity to work with a talented team, develop technical expertise, and...

**Regate est un logiciel SaaS de Finance Automation qui permet aux entreprises d’automatiser leur gestion financière et de piloter leur activité depuis une plateforme unique.** Conçu comme un cockpit collaboratif, Regate fait gagner un temps précieux aux directions financières et à leurs experts-comptables en automatisant les tâches manuelles...

Senior Customer Support SpecialistAs a key member of our Customer Support team, you will be responsible for providing exceptional support to our customers, ensuring a seamless and positive experience with our Hive App.Key Responsibilities:Lead the support team, ensuring quality assurance and feedback to stakeholders and team members.Create business cases...

Greenly is a B corp certified SaaS founded in 2019. Our platform streamlines data collection and analysis through integrations, making the calculation of carbon emissions accurate, intuitive, and affordable. Every day, we work with the goal of enabling companies to commit to a carbon reduction trajectory and to engage their entire ecosystem (employees,...

**We're making the world of digital assets accessible and secure for everyone. Join the mission.** Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in UK, US, Switzerland and Singapore, Ledger has a team...

Powerdot started with the vision that charging your car should be as easy as charging your smartphone. And so for that to happen chargers need to be available where people naturally spend their days.Our mission is as simple as ambitious Accelerate Sustainable Mobility by investing in installing and operating EV chargers with a cuttingedge business model. We...

Are you ready to be part of a groundbreaking company at the forefront of Industry 4.0? Pelico is on a mission to drive the transition of factories towards greater resilience, agility, and resource efficiency through data-driven collaboration. Pelico, headquartered in Paris, France, emerged in 2019 as a result of merging the finest talents from the realms of...

Powerdot started with the vision that charging your car should be as easy as charging your smartphone. And so for that to happen, chargers need to be available where people naturally spend their days. Our mission? is as simple as ambitious - Accelerate Sustainable Mobility by investing in, installing, and operating EV chargers with a cutting-edge business...

Powerdot started with the vision that charging your car should be as easy as charging your smartphone. And so for that to happen, chargers need to be available where people naturally spend their days. Our mission? is as simple as ambitious - Accelerate Sustainable Mobility by investing in, installing, and operating EV chargers with a cutting-edge business...

Powerdot started with the vision that charging your car should be as easy as charging your smartphone. And so for that to happen, chargers need to be available where people naturally spend their days.Our mission? is as simple as ambitious - Accelerate Sustainable Mobility by investing in, installing, and operating EV chargers with a cutting-edge business...

Overview Radancy thrives off the success of our customers, and we're looking for a customer-focused, results-driven, solutions-oriented Customer Support Specialist .  As a Customer Support Specialist, you will support the successful implementation and ongoing support of customers Radancy Talent Acquisition Platform. Your primary responsibility will...

Responsibilities:Manage and resolve daily client tickets using Brevo's CRM suite, ensuring timely and effective support.Provide clear and concise communication to clients, addressing their questions and concerns in a professional manner.Escalate complex issues to the relevant teams, demonstrating a proactive and solutions-focused approach.Analyze and resolve...

**About BlaBlaCar** - BlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely. **Your Mission**: We are looking for a **Customer Strategy Lead -...