Technical Support Project Trainee
il y a 3 semaines
**Scope**:
Nissan throughout Europe
**Main Activities**:
- Implement state of the art digital technician support tools
- Identify pain points in current technical support tools
- Map the ideal technician repair information journey
- Define the system evolutions to support the technicians
- Coordinate the various project stakeholders
- Participate in corrective action task forces
- Support the day-to-day activities of Techline
**Main objectives**:
- Fix vehicles right the first time.
- Repair vehicles quickly keeping customers on the road.
- Contribute to external and internal customer satisfaction.
- Operational excellence through streamlined process and systems.
**Background and experience**:
'* Technical/Engineering knowledge (Automotive knowledge is an asset)
- Project management skills.
- Keen to work in a Multicultural environment
- Good written and oral English skills is required
- Ability to work both independently & as part of a team
- Strong interpersonal skills
**Education**:
Master’s Degree / BAC+5 Student
**Language**:
- English - Advanced
- Fluency in French, Spanish or other European language is a plus
**Specific technical skills**:
- Knowledge of Microsoft Office software
- Tableau knowledge a plus
**Good opportunity to**:
- Develop strong project management capabilities.
- Build-up personal network in friendly and multicultural environment.
- Deepen understanding of vehicle technology and associated repairs.
Montigny Le Bretonneux Yvelines France
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