Process Support Engineer

il y a 4 semaines

Bernin, France Applied Materials Temps plein

Within our Sales and Process department, we are hiring **Process Support Engineer** to support our PVD and PPC products (Packaging, Plating and Clean) - traveling in Europe (Mainly France, UK, Italy) and a **Process Support Enginee**r to support our Metal Deposition Products in our customer sites mainly within the Grenoble area.

**Main tasks and responsibilities**:

- You manage customer engagement: early collaboration with R&D to position new products, qualification of equipment after installation, optimization of performances and cost of ownership.
- You understand customer technology evolution and align with Applied Materials Product Groups on technical solution development.
- You interact closely with Sales and Service Teams to propose and implement technical solutions to customer.
- You provide highly visible customer support through new systems and processes qualification and troubleshooting of complex equipment in case of process deviation.
- You follow policies to protect customer and company Intelligence Property.
- You adhere to the security policy and quality standards of Applied Materials and its customers.
- Experience of semiconductor industry on advance production equipment
- Knowledge of semiconductor integration.
- Master’s Degree or Ph. D with more than 3 years of professional experience in a technical discipline like chemical engineering, chemistry, physics, material science, etc.
- Fluent in English.
- You build and maintain customer satisfaction through clear, consistent communication and responsiveness.
- You work within a team in a culturally diverse organization.
- You are willing to travel to other customer sites or Business Unit (~20% for MDP position, 30-50% for PVD PPC position).
- You are able to work independently with limited guidance.

**We offer**:

- Cadre au forfait position
- Our compensation package is composed as follows:

- Base salary over 13 months: 40 to 55k€ depending on experience
- Car allowance of 500€/month
- Performance bonus targeted at 10% of the base salary
- Lunch vouchers
- Possibility to participate in our Employee Stock Purchase Program
- Mutual (family contract) and life insurance
- Free access to a gym
- Relocation and house seeking supports

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