Senior Product Manager
il y a 1 mois
Back Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 21 countries (and counting).
Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.
Be part of an exciting and growing international adventure that will change the way the world consumes tech.
About the Job
We are hiring a
**Senior Product Manager** to create new and optimize sellers’ experience in order to maximize the high quality and fair priced supply available on Back Market’s website and App.
You’ll be the squad leader and collaborate with our business teams, engineers, product designers, and researchers.
Back Market’s Back Office and APIs are our storefront to thousands of B2B users globally. It is central to the company strategy to evangelize ‘refurbished tech’ and circular economy for electronic devices.
The Back Market product scope is very wide so it’s an opportunity to shape a better future and significantly impact millions of people. And eventually to help the world make more of what we already have
This will require a deep understanding of the refurbished space and our sellers’ needs.
You will be surrounded by experts who will support you in rethinking the future of the seller experience and supply journey in our different countries from Europe to the US and APAC.
**Your mission (if you accept it)**:
- You lead your squad’s vision by gathering strategic inputs and insights, synthesizing them into a compelling vision, and embarking everyone with you.
- You are also responsible for defining your North Star metric and KPIs and follow them autonomously: it drives the team toward concrete goals and impacts.
- You build strong roadmaps that embody the company strategy and consider the great other initiatives in the company.
- You are the entry point for all stakeholders to understand the short and long-term priorities, and you liaise with them to ensure your product fits perfectly into the Back Market experience (Services teams, Money journey teams, Operations with Logistics, Circularity, and Care teams, Legal, etc.).
- You are in charge of defining the most impactful iteration: you approach it from a data angle and a methodological perspective. You can translate data into actionable insights.
- You communicate clearly and regularly on the risks and impacts of your roadmap and features: you know how to anticipate problems and dependencies to ensure a smooth delivery.
- The product management skills have no secret for you: you master the discovery steps (link with research, design, data), as well as delivery (testing and QA are part of the game).
- You are the Engineering Manager's daily partner: you adjust priorities if needed, and your communication skills and ability to collaborate with engineers ensure our quality standards and commitments are met.
- Data is your best friend: data drives your decisions and visionYou never work without data
**You are in the right place if**:
- You are fluent in English
- You have strong Product Manager experience (3/6+ years), ideally in a B2B business. You are comfortable with APIs, not fearing to get your hands dirty. Ideally you have a computer science or engineering background.
- You are driven by impact, fluent with data. You can run your queries on your own, ideally you have a data background.
- You have a proven track record of product vision exercise
- You have a strong business maturity, you understand the company challenges that come at each phase of growth
- You master soft skills like leadership, negotiation, and communication. This is highly appreciated by your stakeholders who feel heard and engaged in your vision and operational activities. You have experience with facilitating difficult trade-offs and rallying people around a common plan
- You are a brilliant communicator, your peers define you as a facilitator and leader. Your interpersonal skills will be crucial for that role to build strong relationships with stakeholders and top management. You are comfortable working with multiple strategic stakeholders
- You have product management experience in an agile environment (Scrum, Kanban, etc.) and you can shape product discovery and delivery according to agile principles. You are skilled with Product Designers, UX researchers, and Engineering teams.
- You have a problem-solver attitude, comfortable navigating ambiguous situations using data and putting the user at the center of all your thoughts.
- You are a team player and know how to use soft power to embark people with you.
**WHY SHOULD Y
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