Omnichannel Regional Transformation Project Manager

il y a 3 jours

Paris, France Chloé Temps plein

Code de référence: 90731**OMNICHANNEL REGIONAL TRANSFORMATION PROJECT MANAGER - CDD (H/F/X)**:

- Paris, J, FR- Fixed TermLa Maison Chloé a été fondée en 1952 par Gaby Aghion, une Parisienne d'origine égyptienne qui voulait libérer le corps des femmes de la mode formelle et rigide de l'époque à travers le prêt-à-porter de luxe.

Depuis près de 70 ans, Chloé inspire les femmes en créant des collections et des accessoires de mode, en révélant des histoires et en partageant ses expériences. La vision avant-gardiste de la féminité de notre fondatrice continue d'inspirer notre engagement à long terme pour soutenir la promotion des femmes.

Women moving forward. Pour un avenir plus équitable. C'est cet objectif qui nous guide dans tout ce que nous entreprenons. Aujourd'hui, notre but est de créer de beaux produits porteurs de sens pour la société et pour la planète.

Nous sommes fiers d’avoir reçu la certification B-Corp qui marque une nouvelle étape dans notre volonté de réinventer notre façon de faire du business, et nous espérons inspirer d'autres organisations.

C'est pourquoi nous constituons des équipes qui s'engagent dans notre mission. Nous voulons partager cette approche au sein de l'entreprise et avec notre communauté au sens large.

We welcome diverse & international profiles with varied experiences to join our teams.

As this specific position requires that the future collaborator speaks fluent English, the job description is therefore written in English.

Within a purpose-driven organization, you will join the Global Sales team, at the heart of a rapid and 360 Direct-to-Consumer business transformation.

In this position, you will manage the mapping, design, construction & implementation of the catalogue of omnichannel services for our clients in each market, in close collaboration with teams from Americas, Asia Pacific, China, Europe, Japan, Korea & Middle East, plus HQ.

**MAIN RESPONSABILITIES**

**Regional Transformation**
- Map the regional business requirements AS IS in collaboration with regional Managing Directors, Retail, Wholesale & Online teams
- Design relevant catalogue of services TO BE launched in each market, channel & point of sale
- Design ideal customer journey tailored for each market
- Work with the regions on gathering expected revenues from existing and potential revenue streams
- Lead WW monthly meeting to share project updates
- Work together with Architecture team on multipurpose store transformation

**Business Transformation**
- Support your manager on design and implementation of new regional and store P&L
- Support on design and implementation of new omnichannel-adapted compensation scheme for sales teams and stylists
- Become point of reference for transformation, a link between HQ and regional teams regarding omnichannel services
- Gather requirements & needs to sustain a successful commercial operation
- Build benchmark analysis to identify industry best practices and target service catalogue

**Performance Management**
- Design, together with Data, Commercial & Client teams the list of KPIs that will be tracked following omnichannel transformation and develop relevant scorecards
- Prepare relevant performance analysis
- In collaboration with the regional teams, build and update 3Y sales estimates across channels & POS

**JOB PROFILE**

Minimum 3-4 years’ experience in a commercial or performance analysis function preferably within retail and/or fashion/luxury.

Client-centricity, business acumen & performance mindset are required for this position.

Fluent in English (speaking & professional writing).

Excellent communication skills (internal & external, writing & speaking).

Good understanding of Retail and Client KPIs is a plus.

At ease with cross-team collaboration, including international teams.

6 months fixed term contratc renewable up to 18 months total.

**ATTITUDES RECHERCHEES**

Entrepreneuriat : Vous prenez des initiatives et agissez comme s’il s’agissait de votre propre business. Vous êtes responsable de vos décisions, vous agissez avec passion et détermination, afin de saisir les opportunités et donner vie aux idées.

Esprit d’équipe : Vous fédérez et rassemblez autour de projets tout en encourageant la collaboration pour atteindre des résultats encore meilleurs. Vous êtes engagés pour la diversité des personnes et des idées.

Excellence : Vous poursuivez vos idées jusqu’à leur mise en oeuvre, et vous surpassez afin de fournir des résultats qui vont au-delà de l’excellence à laquelle s’attendent les client.e.s d’une maison de luxe.

Créativité : En combinant imagination, curiosité et enthousiasme, votre créativité apporte de nouvelles perspectives, des idées originales et des solutions nouvelles afin de répondre aux défis d’aujourd’hui et de demain.

Impact positif : Vous êtes conscient.e de votre impact sur la société et sur la planète, et agissez pour l’améliorer.

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