Engagement Manager

il y a 4 semaines


Paris, France Dataiku Temps plein

Headquartered in New York City, Dataiku was founded in Paris in 2013 and achieved unicorn status in 2019. Now, more than 1,000+ employees work across the globe in our offices and remotely. Backed by a renowned set of investors and partners including CapitalG, Tiger Global, and ICONIQ Growth, we've set out to build the future of AI.
- As a part of the Customer team, the Engagement Manager is responsible for driving smooth client implementations of our product.

**In this role, you'll help the team**:

- Effectively project-manage the delivery to our clients of Dataiku's suite of professional services: such services include assisted software installation, customer training/coaching, and co-development of data science projects with our customers
- Maintain consistent and concise internal communication across multiple teams
- Build and maintain relationships with key partners, both within Dataiku and among our customers
- Ensure customer satisfaction throughout the implementation process
- Contribute to the standardization of our implementation processes while Dataiku continues our rapid growth
- Set up our customers for success using Dataiku DSS from day one

Your skilled coordination of their deployment, training, and adoption of best practices will position them to derive the maximum value from the software, contributing to their data-driven operational success.

**You may be a good fit for this role if you have**:

- 5 years + of experience in customer facing and/or project management in a technical context
- Demonstrated implementation management skills including: leadership, communication, customer and time management
- Organized, process-oriented, and resourceful
- Ability to explain complex concepts to varying degrees of technical audiences
- General knowledge and understanding of IT, with a will to learn more
- Bachelor's degree
- You must be technically-minded, but you don't have to be an engineer to do well here
- Fluent in Spanish and English, French is advanced/fluent
- Location: Paris, France. Regular trips to Spain expected

**About Dataiku**:
Dataiku is the platform for Everyday AI, systemizing the use of data for exceptional business results. By making the use of data and AI an everyday behavior, Dataiku unlocks the creativity within individual employees to power collective success at companies of all sizes and across all industries. Don't get us wrong: we are a tech company building software. Our culture is even pretty geeky But our driving force is and will always remain people, starting with ours. We consider our employees to be our most precious asset, and we are committed to ensuring that each of them gets the most rewarding, enjoyable, and memorable work experience with us. Fly over to Instagram to learn more about our #dataikulife.


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