Cloud Technical Account Manager

il y a 1 semaine

Courbevoie, France Forum Emploi-Formation-Alternance: Talents Handicap Temps plein

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a bilingual (French and English) Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.
As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small
About the team
About AWS
Diverse Experiences
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
EEO/Accommodations

QUALIFICATIONS DE BASE
- 5+ years of technical engineering experience
- fluency in French and English

QUALIFICATIONS APPRÉCIÉES
- 3+ years of experience with operational parameters and troubleshooting for two (2) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics /Security / Applications Development in a distributed systems environment
- Experience in the Healthcare and Life Sciences Industry, including knowledge of GxP and regulations
- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)
- Development in a distributed systems environment and Experience in Informational Technology operations
- Experience in the Healthcare & Life Sciences industry
- Experience with AWS services and/or other cloud offerings

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