Desktop Support
Il y a 5 mois
**Responsibilities**:
- Provide smart hand support whenever possible or ask for.
- Perform troubleshooting through diagnostic techniques and pertinent questions
- Providing Desktop support to end users relating MS-Outlook, Application, Network/Local Printer, Backup, desktop/laptop troubleshooting and many more.
- Installation and troubleshooting Desktop/Laptop’s Operating System.
- Manage Data Backup of all users.
- Handling escalated Issue and routed to next level for assistance.
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
**Job Types**: Full-time, Contract
Contract length: 6 months
**Salary**: 200.00€ - 300.00€ per day
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Desktop Support Engineer L1
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