Desktop Support Engineer
Il y a 6 mois
Good Experience in Mac Support
- Provide first/second level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- Asset Management.
- Demonstrate competent experience based on the job description above.
- Desired CompTIA A+, Microsoft Certified Professional (MCP) or better.
- Minimum of 24 months’ years of IT experience.
- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Client anti-virus & encryption solutions, Helpdesk ticketing systems.
- Mobile device management including IOS and Android devices, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting and problem
- solving skills.
- Proven ability to multi-task, effectively determine priorities and meet SLA’s.
- Excellent communication relationship-building and internal customer service skills.
- Adaptable and flexible in a fast-changing industry and work environment.
- Willing to work off-hours and weekends when required for projects or emergency support.
- In addition, the Band 2 Technician will mentor and assist Band 1 & 0 technicians in their work and provide
Pay: 4,500.00€ per month
**Experience**:
- Help desk: 1 year (preferred)
- Windows: 1 year (preferred)
Ability to Commute:
- 30016 Paris 2e (required)
Work Location: In person
-
Desktop Support Engineer
Il y a 6 mois
Paris, France teceze Temps pleinAbout **Company**: TECEZE is an IT Service Provider across all public and private sectors, Head office located in the UK. We offer a full spectrum of Information Technology services. We help you harness the power of emerging technologies while getting the most out of your legacy IT. Our clients benefit from a true 24/7 support service operation, the...
-
Desktop Support Engineer L1
Il y a 6 mois
Paris, France Sharp Brains Ltd Temps plein1- One year Business to Business contract 2-**Experience/Skills**: - 2-4 years of experience in Onsite support - Knowledge and experience on windows 7 OS - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...
-
Desktop Support
Il y a 5 mois
Paris, France Test Yantra Software Solutions Private Limited Temps plein**Responsibilities**: - Provide smart hand support whenever possible or ask for. - Perform troubleshooting through diagnostic techniques and pertinent questions - Providing Desktop support to end users relating MS-Outlook, Application, Network/Local Printer, Backup, desktop/laptop troubleshooting and many more. - Installation and troubleshooting...
-
Desktop Support Engineer
Il y a 6 mois
Paris, France Blupace Temps pleinBlupace is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics, Field...
-
Desktop Support Technician
Il y a 2 mois
Paris 8e, France Excis Compliance LTD Temps pleinWe are seeking an experienced **Desktop Support Technician L2** to provide exceptional IT support to a global companies based in Paris. This role offers a unique opportunity to work in a dynamic environment with cutting-edge technology. **Key Responsibilities**: - Provide advanced **Level 2 support** for desktops, laptops, and mobile devices. -...
-
Desktop Support
Il y a 6 mois
Paris, France Sharp Brains Ltd Temps plein**Desktop Technician** will provide day to day local **Position Responsibilities and Functions** a) Provide first/second level contact and problem resolution for customer issues. b) Maintain ticket updates for all reported incidents. d) Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance...
-
Support Analyst
Il y a 2 mois
Paris, France Squarepoint Capital Temps pleinRole: Support Analyst Team: Technology Operations Squarepoint is looking for a Desktop Support Analyst to support a global community of approximately 500 + users in a Windows environment. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Exchange/Outlook, Microsoft Office in an on...
-
Support N2n3 Desktop, Prep, Serveurs
Il y a 6 mois
Paris, France Ardemis Partners Temps plein**Localisation**: Paris **Métier**: Support **Type de contrat**: mission **Salaire**: Selon Profil **Type d'entreprise**: Grand compte **Compétences**: Description de poste **Compétences impérativement exigées**: Compétences BI **o Gestion**: support n2/N3 d’une communauté (FR/ENG) sur la globalité des solutions Tableau **o Expertise...
-
Desktop Support Specialist
il y a 1 mois
Paris, Île-de-France Squarepoint Capital Temps pleinJob Summary:Squarepoint Capital is seeking a skilled Desktop Support Specialist to provide top-notch support to a global community of approximately 500+ users in a Windows environment.Key Responsibilities:Provide 24x5 support on-site and remotely to a global community of users as per business requirements.Manage raised requests and incidents in a timely...
-
Freelance IT Support
il y a 4 semaines
Paris, France Tech Domain Temps pleinWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
-
Desktop Administrator
Il y a 6 mois
Paris, France Wipro Limited Temps pleinParis, France - Tech Hiring - 3067065 **Job Description**: - End User Support Experience - Experience in providing IT Infrastructure field support which - includes troubleshooting hardware, software, operating system issues and problems and - fixing the issues without impacting / violating the hardware warranty or customer security - compliance...
-
IT Desktop and Network Support Dispatch Paris
Il y a 2 mois
Paris, France Brilliant CCIT Temps pleinJob DescriptionInstalling technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team. • Ability to...
-
IT Desktop and Network Support Dispatch Paris
Il y a 3 mois
Paris, France Brilliant CCIT Temps pleinJob DescriptionInstalling technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team. • Ability to...
-
IT Desktop and Network Support Dispatch Paris
Il y a 3 mois
Paris, Ile-de-France Brilliant CCIT Temps partielJob DescriptionInstalling technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team. • Ability to...
-
IT Support
Il y a 6 mois
Paris, France Sharp Brains Ltd Temps plein**Responsibilities**: - 2-4 years of experience in Onsite support - Knowledge and experience on windows 7 OS - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and desktops. - Support, Manage, Optimize and Maintain...
-
IT Desktop and Network Support Dispatch Paris
Il y a 3 mois
Paris, France Brilliant Computers Temps pleinInstalling technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team. • Ability...
-
Expert in OS Integration and Desktop Environment
il y a 2 semaines
Paris, Île-de-France Mozilla Temps pleinStaff Software Engineer, OS IntegrationsWe are seeking a skilled Staff Software Engineer to join our cross-disciplinary team responsible for improving and maintaining Firefox on various supported operating systems. This role requires expertise in C/C++ on Linux desktop applications and Android applications, as well as experience with Kotlin and Android JNI...
-
IT Desktop and Network Support Dispatch Paris
il y a 4 semaines
Paris, France Brilliant Computers Temps pleinInstalling technical troubleshooting and fixing desktops printers laptops and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instructionbased activities at sites and from Remote Team. Ability to...
-
Technical Support Engineer
Il y a 2 mois
Paris, France Eaton Temps pleinEaton is currently seeking a Technical Support Engineer colleague. **About Eaton**: **What you’ll do**: **Job responsibilities**: - Provide technical support for EPMS software platform products also supporting services for internal and external organizational channels. Ask customers targeted questions to quickly understand the root of the problem....
-
Desktop Support
Il y a 5 mois
Paris, France Test yantra software solutions Temps plein**Employment : Contract** **Location: Paris,France - 5 days onsite** **Requirements**: - Bachelor of Engineering - Computer Science, Bachelor of Technology - Computer Science, Master of Computer Applications - An ITIL qualification is preferable but not essential. MCP certification would be desirable - Knowledge in ServiceNow tool would be desirable -...