Front Desk Hospitality Agent

Il y a 6 mois


Paris, France Sonder Temps plein

Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need is just a tap away. To be better is a never-ending pursuit and revolutions don’t happen overnight. But, together, we can forever change the way people stay, for the better.

We are looking for someone who breathes hospitality operations and is energized by the opportunity to maximize, motivate, and inspire a team to deliver an amazing Sonder guest experience. Our Sonder locations are distributed across a city in different shapes, sizes, ages, and styles, and we pride ourselves on offering a hotel-like service. That’s what you’ll own.

Life at Sonder

We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It’s the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out

this article

to find out more about our Culture and Principles.

Our Front Desk Hospitality Agents are the face of Sonder and live our leadership principle “Extend Hospitality to All.” This versatile role is perfect for anyone who loves interacting with guests, creatively solving problems, and is committed to delivering exceptional guest service. At Sonder, we believe that guest satisfaction is paramount, and our Front Desk Hospitality Agents play a crucial role in delivering memorable stays for our guests. If you’re ready for an evolving and fast-paced environment that is focused on delivering amazing guest experiences, we’d love to hear from you

The Opportunity:
- Be the face of Sonder, working collaboratively with team members to create an exceptional first impression on our guests, visitors, and all internal and external partners from the front desk.- Guide guests through the technology-rich Sonder experience, ensuring they make the most of their stay by engaging with the Sonder app and self-service features.- Communicate with guests in-person and through digital communication systems to anticipate and address their needs, ensuring a seamless and enjoyable experience throughout their stay.- Handle all guest interactions with the highest quality of service and professionalism, owning guest issues to resolution and accommodating requests whenever possible.- Ensure the maintenance, cleanliness, and organization of both guest-facing and back-of-house working spaces, contributing to a welcoming and efficient environment for both guests and team members.- Flexibly support the back-of-house team on a day-to-day basis as needs arise, including housekeeping quality audits, inventory checks, and minor maintenance and technology issues; Support multiple Sonder properties throughout the local market, as required- Assist market leadership with administrative tasks to keep all operations running smoothly and contribute to continuous improvement in the guest experience.

Who We Look For:
- Demonstrated experience working in hotels, restaurants, or customer-facing hospitality, service, and/or customer experience roles.- Personable, service-minded, and positive; you love speaking with guests in-person and through digital support channels.- Excellent problem-solving skills, with a proactive approach to addressing guest needs and a desire to “get it done” for our guests.-
- Organized, hardworking, and detail-oriented; someone who thrives in a fast-paced environment with an ability to work effectively both independently and in a team.- Flexible schedule and open to working evenings, weekends, and holidays.- Ability to remain standing for extended periods of time and lift and/or carry items weighing up to 50 pounds.- Proficiency in languages other than English is an asset.- This role requires regular access to a reliable smartphone for work purposes (expense reimbursement available).- This role requires reliable transportation and willingness to travel between properties on a daily basis when working. (Reliable transportation includes biking, walking, public transportation, and/or other forms of transportation that provide reasonable work associated transit times between locations)._

**Benefits**:
We offer attractive employee travel perks for any Sonder location as well as competitive stock, health and lifestyle benefits. For eligible employees, benefits may include:
- Competitive compensation- Generous stock plan- Medical, dental and vision insurance (where applicable)- Flexible vacation- Wellness and volunt



  • Paris, France Sonder Temps plein

    Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...


  • Paris, France Sonder Temps plein

    Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...


  • Paris, France Sonder Temps plein

    Nos Front Desk Hospitality Agents représentent Sonder sur le terrain. Il s’agit d’un rôle polyvalent, idéal pour toute personne qui aime être en mouvement et qui s’épanouit en servant les clients. Si vous êtes une personne soucieuse du détail qui aime résoudre les problèmes des clients et répondre à leurs demandes tout au long de la...


  • Paris, France Sonder Temps plein

    [English Description to follow] Nos agents d'accueil sont le visage de Sonder et vivent notre principe de leadership "Offrir l'hospitalité à tous". Il s'agit de l'un des postes les plus polyvalents de l'entreprise, parfait pour toute personne qui aime interagir avec les clients et qui trouve son épanouissement dans la résolution créative de problèmes....


  • Paris, France Sonder Temps plein

    Description to follow] Nos agents d'accueil sont le visage de Sonder et vivent notre principe de leadership "Offrir l'hospitalité à tous". Il s'agit de l'un des postes les plus polyvalents de l'entreprise, parfait pour toute personne qui aime interagir avec les clients et qui trouve son épanouissement dans la résolution créative de problèmes....

  • Front Desk Ambassador

    il y a 4 semaines


    Paris, Île-de-France Club Med Temps plein

    Job TitleFront Desk AgentJob LocationClub Med GroupAdditional Job Posting InformationAvailability and international mobility for a period of 6 to 12 monthsCertificationsDiploma in international travel industry or hospitality preferredLanguage AbilitiesBilingual in English and Mandarin or French is an added valueContract Type12-month contractJob...


  • Paris, Île-de-France Club Med Temps plein

    Company Overview Club Med is a leading international hospitality company seeking a highly skilled and experienced Multilingual Front Desk Coordinator to join our team in Asia. Salary and Benefits The successful candidate can expect a competitive salary of $50,000 per annum, paid on a monthly basis, plus additional benefits including accommodation and meals...

  • Front Desk Agent

    Il y a 6 mois


    Paris, France Club Med Temps plein

    Front Desk Agent Job location Club Med Group Additionnal Job Posting Location Availabilty and international mobility for a periode of 6 to 12 months Certifications Diploma in international travel industry or hospitality preferred Ability in the language Bilingual in English and Mandarin or French is an added value ...

  • Front Desk Agent

    Il y a 6 mois


    Paris, France Melia Hotels International Temps plein

    **Front Desk Agent / Réceptionniste - Melia Paris Champs Elysées

  • Front Desk Agent

    Il y a 6 mois


    Paris, France Club Med Temps plein

    Front Desk Agent (M/F) Job location Club Med Group Additionnal Job Posting Location Availabilty and international mobility for a periode of 6 to 12 months Certifications Diploma in international travel industry or hospitality preferred Ability in the language Bilingual in English and Mandarin or French is an added...

  • Front Desk Associate

    il y a 1 mois


    Paris, France WeWork Temps plein

    **About Us** At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the...

  • Front Desk Associate

    Il y a 2 mois


    Paris, France WeWork Temps plein

    **About Us** At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the...


  • Paris, France Club Med Temps plein

    Public Relation Coordinator/Front Desk Agent Job location Club Med Group Additionnal Job Posting Location Availabilty and international mobility for a periode of 6 to 12 months Certifications Diploma in international travel industry or hospitality preferred Ability in the language Mother tongue has to be...


  • Paris, Île-de-France Club Med Temps plein

    Job Title: Front Desk AgentAbout the Job:We are seeking a professional Front Desk Agent to join our team at Club Med. As a key member of our resort staff, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Manage arrivals and departures, including check-in and check-out proceduresOperate the telephone...


  • Paris, Île-de-France Thinkproject Temps plein

    Customer Service Representative - Front DeskProvide exceptional customer service to clients visiting our front desk. Greet and assist visitors, address their inquiries, and resolve any issues promptly. Maintain a positive and welcoming atmosphere.Responsibilities:• Greet and welcome clients• Address inquiries and resolve issues• Maintain a clean and...


  • Paris, France HSH Group Temps plein

    Perfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world’s most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 93 suites. Working alongside a high profile and prestigious team, The Peninsula Paris is seeking an Assistant Front...


  • Paris, France Club Med Temps plein

    Public Relations Coordinator / Front Desk Agent (M/F) Job location Club Med Resorts Additionnal Job Posting Location Club Med Resorts Certifications Diploma in Tourism/ Hotel service or similar mandatory Language English required, fluency in French. Experience level Experience in Hotel Reception and...

  • M&E/Front Desk Agent

    Il y a 6 mois


    Paris, France Club Med Temps plein

    M&E/Front Desk Agent Job location Club Med Group Additionnal Job Posting Location Availabilty and international mobility for a periode of 6 to 12 months Certifications Sales and Marketing diploma mandatory Ability in the language Fluent in English is mandatory and knowledge of other language (Mandarin, Korean or...

  • Hospitality Officer

    Il y a 6 mois


    Paris, France Armonia Hospitality Temps plein

    **À propos de nous**: Chez Armonia Hospitality, ce qui prime c’est l’excellence du service. Nos prestations chez nos clients font notre fierté. Notre esprit et notre savoir-faire créent notre valeur première. Nous avons su développer nos activités tout en conservant l’ADN historique du groupe : l’accueil. Nos savoir-faire ont évolué grâce...

  • Front Desk Representative

    il y a 3 semaines


    Paris, Île-de-France Club Med Temps plein

    Job OverviewClub Med is seeking a skilled Night Receptionist to join our team in Asia.Key ResponsibilitiesProvide exceptional customer service to guestsManage front desk operations, including check-in and check-outAssist with telephone switchboard dutiesOperate cash box and manage transactionsMaintain accurate records and reportsEnsure security and safety of...