Community Support Specialist
Il y a 5 mois
**Global Savings Group (GSG) is Europe's leading shopping rewards and recommendation company.**:
Our mission is to create rewarding moments for consumers and empower them to make the best shopping decisions in a smart, fair, and enjoyable way. To achieve that, we run market-leading platforms that provide our users with the best **savings, cashback, deals**, shopping inspiration, and trustworthy reviews from real users.
We have over 7**0 nationalities** represented among **1000+ talented colleagues** spanning **10 countries**, welcoming very diverse backgrounds which range from tech enthusiasts to online marketers, key account managers, or editors.
With us, you will be able to work on projects with an international footprint, leaving your mark in the industry and becoming a true driver of change.
We are looking for a passionate **Community Support Specialist** for our French community, **Dealabs.**
**Responsibilities**:
- Support the Dealabs community and our Community Support team.
- Dealing with queries and requests in a positive and balanced way.
- Ensuring that our content meets the highest standards.
- Demonstrate your ability to resolve delicate or sensitive situations
**Your Profile**:
- Have a perfect command of the French language and your spelling, grammar and syntax are impeccable.
- Able to communicate in English with members of our international team.
- Able to communicate clearly and coherently, and always strike the right tone.
- Experience in customer support or customer relations.
- Highly motivated by creating an optimal user experience.
- Show empathy towards our users and know how to interact in a way that reflects our values.
- Demonstrate a strong knowledge of the community, site user journeys and forum communication.
- You have excellent organisational skills and are able to manage a fast-paced workload to implement processes.
- Pay great attention to detail to ensure Dealabs content meets the highest standards.
- Available to work 35 hours a week
- You can work 5 days a week - with the possibility of working at weekends (days off to be determined later)
**Our Benefits**:
- A culture that cherishes your individual and professional development (Internal Mobility)
- An open-minded team that embraces new ideas, perspectives, and methodologies
- 32 days of paid vacation + your birthday off (27 days for APAC region)
- Flexible hybrid working scheme
- Learning budget + Internal trainings
- Mental Health Coaching
- Global and Local get-togethers
- Possibility of taking a sabbatical after 2 years in the company
- Cloud-based company
- _These are global benefits which every employee has access to. On top of that, we have local benefits that adhere to each specific location._
**Are you up for it?**
We're looking forward to receiving your CV in English.
At Global Savings Group, we want to ensure that all employees can thrive in an inclusive environment. Our employment opportunities are open to every gender, race, religion, age, sexual orientation, ability, place of origin, or socioeconomic status. We remain committed to a culture of diversity, equity and belonging, where all employees are welcomed, respected, connected, and engaged.
**#LI-Hybrid**:
-
Support Worker
Il y a 6 mois
Lyon, France Community Living Options Temps plein**About Me** Hello! I am a 47-year-old male living with an intellectual disability. I am looking for mature and upbeat Support Workers to assist me in achieving my NDIS goals. I would like you to actively support me for drives. I have a strong interest in trains as well as the Beatles they play on my stereo all day! **The Role** An Opportunity is available...
-
Support Worker
Il y a 5 mois
Lyon, France Community Living Options Temps plein**About Me** Hello, i am a female in my 30's living with an intellectual disability and borderline personality disorder. I am located in Hackham West and looking for Quality Support Workers to join my team. I would like a support worker with an energetic and positive attitude, who can be fun, vibrant, and promote my independence. I would like someone who...
-
Person Centered Support Worker
Il y a 5 mois
Lyon, France Community Living Options Temps plein**About Me** Hello! I am a 25-year-old Indigenous female living with Foetal Alcohol Syndrome and an Intellectual disability living in Victor Harbor. I am looking for motivating Support Workers to assist me in achieving my NDIS goals. My hobbies include playing football, going outdoors, and enjoying a nice meal for dinner. I am involved in the Victor Harbor...
-
Social Media
Il y a 5 mois
Lyon, France Bandai Namco Europe Temps pleinBandai Namco Europe is a leading global publisher and developer of entertainment content for platforms including all major video game consoles and PC. BNEU is the western content hub of Bandai Namco Entertainment Inc.(BNEI), and is building its reputation with franchises such as LITTLE NIGHTMARES, THE DARK PICTURES ANTHOLOGY, and the upcoming UNKNOWN 9...
-
Digital Community Engagement Specialist
il y a 4 semaines
Lyon, Auvergne-Rhône-Alpes, France theHRchapter Temps pleinJob Title: Freelance Community ManagerAbout Us: At theHRchapter and Coach4expats, we are looking for a talented and dynamic professional to lead our new internal platform for Coach4Expats.Job Description:As a Freelance Community Manager, you will be responsible for creating and implementing strategic content for our community, including planning and...
-
Sales Support Specialist
il y a 1 mois
Lyon, France Stryker Italia S.r.l. Temps pleinWork Flexibility: Hybrid or Onsite Support the Regional Sales Manager, internal sales team and distributors with the implementation of Business Development Strategies within the Workplace & Community business to ensure customer satisfaction and revenue acceleration, market share gain, and over performance of yearly targets. Support the primary Sales Force...
-
Alternance - Community Manager (H/F)
il y a 7 jours
Lyon, France STUDI Temps pleinStudi, l'école n°1 de la formation 100 % en ligne, recherche pour son entreprise partenaire, spécialiste des volailles et charcuteries françaises, un Community Manager (H/F) en contrat d'apprentissage. Cette offre d'alternance est à
-
Chargé.e de Support Client
Il y a 3 mois
Lyon 9e, France LegaVote Temps pleinLegaVote propose une solution de vote en ligne fiable, simple et sécurisée en mode Saas. Notre société accompagne toutes les typologies d’acteurs : entreprises privées, universités, collectivités, associations, fédérations nous travaillons exclusivement en B2B. Une équipe jeune, passionnée et à taille humaine se charge de mener à bien cette...
-
Chargé.e de Support Client
Il y a 3 mois
Lyon 9e, France LegaVote Temps pleinLegaVote propose une solution de vote en ligne fiable, simple et sécurisée en mode Saas. Notre société accompagne toutes les typologies d’acteurs : entreprises privées, universités, collectivités, associations, fédérations nous travaillons exclusivement en B2B. Une équipe jeune, passionnée et à taille humaine se charge de mener à bien cette...
-
Qhse Data
Il y a 5 mois
Lyon, France HM CLAUSE Temps plein**Type de contrat**: CDI **Temps de travail**: Temps complet **Famille de métier**: FONCTIONS SUPPORT - MANAGEMENT DES RISQUES ET DE LA QUALITE **Finalité du poste**: Reporting directly to the Director of Global QHSE & CSR, you will be responsible for the entire QHSE management system platform, data and reporting. **Vos Missions**: If you want to join...
-
Charge de Support Technique
Il y a 6 mois
Lyon, France Menway Emploi Valence Support Temps pleinVotre mission : Chargé de support technique H/F A ce titre, vous prenez en charge les activités suivantes: - Assurer le support technique de second niveau en répondant aux diverses questions des membres du groupe - Analyser les changements de conception et des processus d'assemblage et de fabrication - Analyser les besoins en outils spéciaux...
-
Assistant Support Technique
Il y a 6 mois
Lyon, France Menway Emploi Valence Support Temps pleinVotre mission : Assistant support technique A ce titre, vous prenez en charge les activités suivantes: - Planification des rendez-vous techniciens - Gestion des devis, facture et avoir - Prise d'appels pour la gestion des problèmes - Suivi administratif Pour mener à bien les missions de ce poste, nous recherchons les qualités suivantes: - Vous êtes...
-
Content & Community Manager
Il y a 6 mois
Lyon, France Albarelle Education Temps pleinDepuis plus de 40 ans, à travers nos 7 écoles réparties sur 14 campus, nous avons accompagné des milliers d’étudiants à réussir leur projet d’études et s’orienter vers le métier de leur rêve. Nous cherchons notre future Content & Community manager. Au sein de l’équipe Marketing, en étroite collaboration avec les équipes commerciales et...
-
Customer Support Specialist
Il y a 6 mois
Lyon, France Teach Up Temps pleinTeach Up est une plateforme qui permet aux entreprises de créer simplement des formations qui s’adaptent en temps réel aux besoins de chaque collaborateur (Adaptive Learning). Grâce à son IA embarquée et à son UX/UI premium, Teach Up apporte un nouveau souffle dans la façon de se former dans les entreprises. **Description du poste**: Dans le cadre...
-
Alternance - Community Manager (H/F)
il y a 7 jours
Lyon, 69002, Lyon, France STUDI Temps pleinStudi, l'école n°1 de la formation 100 % en ligne, recherche pour son entreprise partenaire, spécialiste des volailles et charcuteries françaises, un Community Manager (H/F) en contrat d'apprentissage. Cette offre d'alternance est à
-
Spécialiste en Support Informatique
il y a 3 semaines
Lyon, Auvergne-Rhône-Alpes, France LINKING TALENTS Temps pleinDécouvrez l'opportunité Tech Spécialiste Support InformatiqueNous recherchons un Tech Spécialiste Support Informatique pour rejoindre notre équipe à Lyon. Vous travaillerez en CDI dans un secteur en constante évolution.Qui sommes-nous ?Talents IT est un cabinet de recrutement spécialisé dans les métiers de l'IT et du digital. Nous proposons...
-
Senior Community Developer
Il y a 8 mois
Lyon, France Ubisoft Temps pleinJob Description The Senior Community Developer is a leader in creating global community engagement strategies that support player retention inside & outside of their experiences with our games. They will be responsible for establishing and growing our global communities around Ubisoft’s games with a proficiency in player communications, game...
-
Community Manager
Il y a 6 mois
Lyon, France Burger's Temps plein**Vous pilotez également les partenaires opérationnels**: agences et supports médias, digital, web et community management, du cahier des charges et briefs créatifs (print et web). Vous êtes une personne créative, proactive, qui aime les nouvelles technologies. Vous maîtrisez les outils de communication. **VOS MISSIONS** Sous la supervision de la...
-
Community Developer
Il y a 2 mois
Lyon, France Ubisoft Temps pleinJob DescriptionWe are looking for a Community Developer in Lyon who will be responsible for establishing and growing our communities around Ubisoft’s games with a proficiency in player communications, game improvements and feedback cycles, and deployment and maintenance of best practices. They will lead the global community strategy on specific brand(s),...
-
Community Developer
il y a 4 semaines
Lyon, France Ubisoft Temps pleinJob DescriptionWe are looking for a Community Developer in Lyon who will be responsible for establishing and growing our communities around Ubisoft’s games with a proficiency in player communications, game improvements and feedback cycles, and deployment and maintenance of best practices. They will lead the global community strategy on specific brand(s),...