Technical Solutions Engineer, Networking, Google

il y a 4 semaines

Paris, France Google Temps plein

Google welcomes people with disabilities.

**Minimum qualifications**:

- Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
- Experience reading or debugging code with one of the following: Java, C, C++,.NET, Python, Shell, Perl, or JavaScript.
- Ability to communicate in English and French fluently.
- Ability to take part in a security clearance/background check if required.

**Preferred qualifications**:

- Experience troubleshooting network infrastructure devices.
- Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues.
- Experience with any of these cloud solutions: SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing technology.
- System/network administrator level knowledge of Linux/Unix or other operating systems.
- Knowledge of networking fundamentals (TCP/IP, Routing, VLANs, Load Balancing, etc.).
- Knowledge of basic web technologies (HTTP, DNS, TCP, etc.).

**About the job**:
Our Technical Solutions Engineers manage customer challenges in addition to providing level two support to our other Support teams. In this role, you will be a part of a global team that provides support to help customers seamlessly make the switch to Google Cloud. In this role, you will troubleshoot technical challenges for customers with a mix of debugging, networking, system administration, documentation updating, and coding/scripting. You will make our products easier to adopt and to use by making improvements to the product, tools, processes, and documentation. You'll help drive business growth of Google Cloud by recognizing and advocating for our customers’ challenges.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**:

- Manage the customer’s problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products.
- Develop knowledge of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.
- Understand customer issues and advocate for their needs with cross-functional teams, including product and engineering teams to find ways to improve the product and drive high-quality production.
- Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support. This will include a need to sometimes work non-standard work hours or shifts.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

  • Technical Solutions Engineer, Networking, Google

    il y a 6 jours

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. - Experience reading or debugging code with one of the following: Java, C, C++,.NET, Python, Shell, Perl, or JavaScript. - Ability to communicate in English and French fluently. - Ability to take...

  • Technical Solutions Engineer, Networking

    il y a 4 jours

    Paris, Île-de-France Google Temps plein

    Google welcomes people with disabilities.Minimum qualifications: Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. Experience reading or debugging code in Java, C, C++,.NET, Python, Shell, Perl, or JavaScript. Ability to communicate in English and French fluently.Preferred qualifications: Experience troubleshooting...

  • Technical Solutions Engineer, Networking

    il y a 4 semaines

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. - Experience reading or debugging code in Java, C, C++,.NET, Python, Shell, Perl, or JavaScript. - Ability to communicate in English and French fluently. **Preferred qualifications**: -...

  • Technical Solutions Engineer, Networking

    il y a 6 jours

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. - Experience reading or debugging code in Java, C, C++,.NET, Python, Shell, Perl, or JavaScript. - Ability to communicate in English and French fluently. **Preferred qualifications**: -...

  • Technical Solutions Engineer Platform, Google Cloud

    il y a 6 jours

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - Experience writing code, technical support, and scripting/automation (e.g., Java, C++, Python, Go, JavaScript, etc.). - Experience designing/managing PostgreSQL/MySQL/MS SQL...

  • Technical Solutions Engineer, Data, Google Cloud

    il y a 6 jours

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree in a technical field or equivalent practical experience. - Experience reading/debugging code in Java, C, C++,.NET, Python, Shell, Perl, or JavaScript. - Experience troubleshooting and advocating for customers' needs. - Ability to communicate in English and French...

  • Technical Solutions Engineer, Data, Google Cloud

    il y a 6 jours

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree in a technical field or equivalent practical experience. - Experience reading/debugging code in Java, C, C++,.NET, Python, Shell, Perl, or JavaScript. - Experience troubleshooting and advocating for customers' needs. - Ability to communicate in English and French...

  • Technical Solutions Engineer, Infrastructure

    il y a 3 semaines

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - Typically 4 years of experience with two or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP. - Ability to...

  • Technical Solutions Engineer Platform, Cloud

    il y a 5 jours

    Paris, Île-de-France Google Temps plein

    Google welcomes people with disabilities.Minimum qualifications: Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. Experience writing code, technical support, and scripting/automation (e.g., Java, C++, Python, Go, JavaScript, etc.). Experience designing/managing PostgreSQL/MySQL/MS SQL Server databases...

  • Senior Customer Engineer, Security, Google Cloud

    il y a 2 semaines

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - Experience in a technical sales engineering role in security or cloud native environments. - Experience in cybersecurity (e.g., threat detection, malware intelligence, cloud security posture management, or identity and access...

  • Customer Engineer, Security, Google Cloud

    il y a 2 semaines

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 10 years of experience in cybersecurity (e.g., threat detection, malware intelligence, cloud security posture management, or identity and access management systems). - Experience in a technical sales engineering role in security...

  • Customer Engineer, Database Migration, Google Cloud

    il y a 4 semaines

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree in Computer Science or equivalent practical experience. - 6 years of experience with database technologies, PL/SQL development, administration and management tools, database performance tuning techniques, and troubleshooting. - 6 years of experience with...

  • Customer Engineer, Database Migration, Google Cloud

    il y a 6 jours

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree in Computer Science or equivalent practical experience. - Typically 6 years of experience with enterprise-wide database to PostgreSQL data migrations, including Schema/Code conversion tools, zero downtime migration strategies and technologies, and regression testing...

  • Customer Engineer, Database Migration, Google Cloud

    Il y a 25 minutes

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree in Computer Science or equivalent practical experience. - 6 years of experience with database technologies, PL/SQL development, administration and management tools, database performance tuning techniques, and troubleshooting. - 6 years of experience with...

  • Technical Account Manager, Google Cloud Platform

    il y a 4 semaines

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - Experience in supporting enterprise customers in cloud operations (e.g., launch, capacity planning, product release management), technical support, escalation management, or comparable IT consulting role. - Ability to speak and...

  • Technical Account Manager, Google Cloud Platform

    il y a 4 semaines

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - Experience in supporting enterprise customers in cloud operations (e.g., launch, capacity planning, product release management), technical support, escalation management, or comparable IT consulting role. - Ability to speak and...

  • Ai Sales Specialist Ii, Google Cloud

    il y a 7 jours

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - Experience identifying and driving use cases to solve customer issues. - Experience partnering with technical staff to build business cases and implementation plans.- Experience selling and delivering AI/ML...

  • Generative Ai Specialist, Google Cloud

    il y a 3 semaines

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree in Computer Science or equivalent practical experience. - Experience serving in the capacity of a technical Solution Architect in a cloud computing environment or a customer-facing role. - Experience with Large Language Models (LLMs), Open Source, Big Data, Machine...

  • Ai Sales Specialist Ii, Google Cloud

    il y a 4 semaines

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - Experience identifying and driving use cases to solve customer issues. - Experience partnering with technical staff to build business cases and implementation plans.- Experience selling and delivering AI/ML...

  • Google Workspace Sales Specialist

    il y a 3 semaines

    Paris, France Google Temps plein

    Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree in a technical field, engineering field, or equivalent practical experience. - Experience building relationships and delivering results in a cross-functional environment. - Experience in direct sales and client management for IaaS, PaaS, or SaaS...