Vip Consignment Manager

Il y a 7 mois

Paris, France Vestiaire Collective Temps plein

**About the role \uD83D\uDDA5️**:

- Join the Consignment team in FranceThe Consignment team offers Vestiaire Collective’s VIP customers a white-glove selling service: We manage everything from at-home collections, copywriting, photography, price management, storage and shipping on behalf of our clients. We are looking for a Consignment Manager, who can work independently, create strong relationships with our clients, and drive both new and repeat business. This role will be based in Paris.

**What you’ll be doing \uD83D\uDC5C**:

- Foster strong relationships with your VIP client portfolio to enhance retention, increase repeat deposits, and drive sales.
- Cultivate and expand relationships with new elite sellers, leveraging your personal network as well as initiating new commercial relationships and business development initiatives (events, partnerships) to drive business growth.
- Devise and implement reactivation and referral campaigns to boost business and ensure sustained growth.
- Serve as a brand ambassador, representing the business during at-home appointments with top clients, curating their finest luxury goods, and offering expert guidance on our services.
- Optimize your clients’ catalog to ensure rapid and successful sales.
- Exceed targets by effectively managing your time and appointment schedule.
- Provide excellent assistance to clients and handle any queries with professionalism and efficiency.

**Who you are**:

- 4+ years of professional experience in luxury retail or customer-facing luxury roles
- Proactive and self-starting mindset, commercial mindset
- Autonomous and calm in stressful situations, excelling in working towards stretch targets
- Possesses a large network of potential clients or the ability to quickly build networks and referrals
- Enthusiastic about the luxury industry, with a keen understanding of luxury customer needs and extensive knowledge of fashion trends
- Excellent communication skills, adept at representing Vestiaire’s values and communicating effectively with demanding clients
- Proficient in using tools such as G-suite, Salesforce, and CRM

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