Account Manager, France, New Verticals
il y a 7 jours
**About Uber**
We're changing the way people think about transportation. At Uber we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
With New Verticals, we're building Uber's fastest growing, and our next 10^10, business. Global in scope, with a focus on our largest potential grocery and other new verticals markets, the team is responsible for all grocery and new verticals operations/sales/strategy across markets. Today, our focus is on the 10 priority markets of the US, Canada, Brazil, Chile, Mexico, UK, France, Australia, Japan and Taiwan. This scrappy, nimble and high performing team is tasked with building a sustainable high growth business as we expand from restaurants to other high growth verticals. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
**About the Role**
Despite being a worldwide company, we recognize that Uber Eats path to success originates from a strong local presence, deeply involving our partners (merchants and couriers) in this journey. We now want to bring the right level of support to existing and future partners offering grocery or retail (alcohol, ice cream, flowers, retail etc).
The Account Manager drives the development of non-restaurant partners in France by implementing scalable processes to manage hundreds of partners while building strong relationships with top performing ones. This role is a rare opportunity to help grow Grocery & Retail in France with a strong sense of ownership.
**What You'll Do**
As a New Verticals Account Manager, you will be in charge of developing Grocery & Retail partners in every territory, with a strong focus on the partners dimension.
- You will create long-term relationships with the most important accounts in your portfolio, ultimately maximizing their financials, marketing efforts, engagement and satisfaction. You'll be a key influence in their delivery business
- You will implement scalable processes to manage a large portfolio of accounts available all over the country
- Finally, you will identify key partners to acquire to keep enriching the selection already available on Uber Eats, and coordinate with our onboarding / sales team to make sure you close the deal.
- You'll have to build the best offering for our Eaters
- Act as an ambassador of Uber Eats mission, brand, and product
- ** What You'll Need**
- 1-3 year(s) experience in a sales / account management role
- Project Management: good organization & time management skills
- Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs
- Ability to take initiatives and easily adapt to a constantly-changing work environment.
- Highly autonomous - able to work with mínimal oversight
- Willingness to be proactive and create positive and lasting relationships with our partners, bringing them added value and helping them to reach their potential on Uber Eats
- A Rigorous mindset allowing to become a trusted business partner for the stores using the Uber Eats app
- Ability to compute number and land on a data-based strategy
- Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it
- Relationship management experience preferred; we will consider a range of backgrounds
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