Manager - Esports Client Servicing
il y a 4 semaines
Manager - Esports Client Servicing
Missions
SPORTFIVE is a global sports marketing agency that delivers customer-centric solutions based on trust and transparency, deep industry experience and global relationships, digital intelligence and innovation. SPORTFIVE strategically and creatively connects brands, rights-holders, media platforms and fans to create and enable contemporary partnerships in sports.
While creating and growing long-term value for all, SPORTFIVE often leads the sports business into the future through innovative digital solutions and strives to be the most progressive and respected partner in sports.
In Asia, SPORTFIVE has over 30 years of proven performance with offices in Singapore, Sydney, Shanghai, Hong Kong, Tokyo and Seoul. The industry leading agency specialises in delivering a comprehensive range of solutions and services for brands, right-holders and fans across the whole value chain. With dedicated teams focused on media and brand-led sales, content production, turn-key event management, design studio, digital marketing and activation, SPORTFIVE is well placed to support brands and rights-holders in creating valuable partnerships in the region.
SPORTFIVE operates with a global mindset and network of over 1,200 local experts based in 15 countries around the world, active in Football, Golf, Esports, Motorsport, Handball, Tennis, American Football, Basketball, Ice Hockey, Rugby, Olympics and Multi-Sport Events and many more.
**Overview of Position**:
This position is responsible for client management which includes ensuring the execution of sponsorship deliverables across the company’s portfolio of assets (with a particular focus on Esports) and maintaining long-term relationships with commercial partners. This role also includes contributing towards sales opportunities, business development, and managing new projects.
**Duties and Areas of Responsibility**:
Support both rights holder management & sales team by providing exceptional service to clients to ensure the delivery of sponsorship rights and entitlements, exceeding their needs and expectations to sustain a long-term client relationship.
Support the rights holder management team to ensure the rights holder delivers the committed entitlements.
Operate as the point of contact and handle all communication in a highly professional and timely manner.
To be able to take the lead in assigned projects, ensuring that teammates are kept up to date with information about the project, and also be able to act in a supportive role in other projects.
Work closely with and coordinate among various internal teams to attain a smooth delivery of
the clients’ sponsorship rights and entitlements such as activations and marketing
collaborations.
Collaborate and assist the sales and rights holder teams on potential brand activation projects through the development of ideas, proposal creation, and execution.
Deal with all client administration matters and assist with additional ad hoc tasks as required.
Assist the rights holder management and sales team exploring new business development opportunities.
**Desired Skills and Experience**
- Bachelor’s degree or equivalent proved experience;
- Minimum 3 - 4 years of experience in account servicing, client management, event
management, or marketing and sponsorship activations;
- Fluent English & Korean speaking and additional languages relevant for the region appreciated
- Experience and understanding of Esports
- Flexible and adaptable when met with challenges and handling clients;
- Maintains professional and ethical standards in the work environment;
- Excellent communication, teamwork and interpersonal skills;
- Strong coordination, organization and multi-tasking skills;
- Ability to work with multiple internal and external partners and clients across all levels;
- Ability to build on clients’ insights and develop solutions based on customer needs;
- Willing to work extended hours during event day activation and deliver results under
pressure
Job Conditions
This role is located on site at our Seoul office.
Category
Sales Operations
Type of contract
Regular
Contract start date
06/30/2023
Reference
1259
General information
With the “Power of Five” - comprised of companies, rightsholders, media platforms, fans and our employees, our passion for sports marketing is firmly established in our brand. It is our mission to be the most progressive agency in the sports business and actively be involved in shaping the future of sports marketing.
Our range of services includes everything that has to do with sports marketing and ranges from consulting, virtual perimeter and stadium advertising, jersey sponsoring, international media rights and athlete marketing, to hospitality programmes, travel services and incentives, right up to digital solutions, such as apps, product innovations and creative sponsoring campaigns and activations. With this, we serve the entire valu
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